My Duvet Flip by Jack Parsons

Episode Guest:Joanne Musselle is the Group Chief Underwriting Officer at Hiscox, where she oversees global underwriting strategy and risk management. With more than two decades in the industry, Joanne is passionate about mentoring future leaders and showcasing insurance as a career that powers progress. Episode Timestamps:0:00 Introduction0:46 Why Joanne said yes to My Duvet Flip1:21 Growing up in Barry, Wales2:28 Early jobs that built Joanne’s work ethic3:49 Lessons from working in a hospital5:03 Discovering a career in insurance6:13 Handling rejection and the power of feedback8:15 Overcoming “feedback fear”10:09 Tailoring feedback to different personalities12:33 The surprising scope of insurance13:42 Why you must understand insurance end-to-end15:21 Claims as the “shop window” of insurance15:54 Explaining underwriting with M&Ms17:04 How insurers price risk18:57 The impact of climate change on insurance20:02 The real purpose of insurance: pooling risk20:55 Lifelong lessons from parents and early mentors22:12 Why striving for perfection holds you back22:56 Moving to Singapore — a career-defining leap24:39 Building confidence by taking opportunities26:40 The importance of generosity and community27:50 Mentorship and the value of giving back28:17 22 years at Hiscox — why Joanne stayed28:55 The non-negotiable values that guide Hiscox30:05 Why young people should consider a career in insurance32:14 How cyber and AI are shaping the future of risk32:44 One action to take if you want to be an underwriter34:27 Joanne’s duvet flip – what gets her out of bed in the morning Episode PartnerHiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 19 August 2025

Episode Guest:Laura Shaw is Head of Digital Trading at Hiscox UK, where she leads the integration of technology and broker relationships to drive growth. With over 25 years at Hiscox, she has held 12 different roles, championing change and the development of future talent. Episode Timestamps:0:00 Introduction0:09 Why Laura said yes to My Duvet Flip1:12 First job lessons — from WH Smith to the post office2:20 Why applying for more than one job matters3:40 Discovering insurance after university4:57 Surprises about the insurance industry5:04 26 years, 12 jobs — Laura’s Hiscox journey6:01 Moving from trainee underwriter to new opportunities7:02 Taking risks and battling imposter syndrome7:56 Learning new skills in different locations8:46 Why meeting people in person matters9:39 Dealing with things going wrong — honesty first10:20 Finding confidence and being authentic at work11:32 Why people are at the heart of Hiscox12:14 When colleagues leave — keeping relationships alive12:57 Laura’s current role — digital trading explained13:56 Bringing AI into insurance15:18 The skills needed to use AI effectively17:10 Top three skills Laura looks for in her team18:08 Secrets to a successful insurance career19:04 Why young people should join insurance20:16 Laura’s advice for your first day at Hiscox20:52 The two reasons she’s stayed 26 years21:58 One word to sum up her career: change22:45 How to embrace change as a journey23:14 Laura’s duvet flip — the future of insurance Episode Partner:Hiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 August 2025

Episode Guest:Steve Parry is Group Claims Director at Hiscox, where he leads global claims operations with a focus on fairness, innovation, and helping customers navigate challenges. Episode Timestamps:0:00 Introduction0:33 Steve’s first job in Manchester1:29 Why Steve chose insurance over the family business2:37 Starting in claims with just £250 authority3:35 From Manchester to London – chasing bigger opportunities4:33 Restless ambition and the “Incredible Hulk” drive6:02 Core values: fairness, respect and honesty7:55 Lessons from a $20m mistake in South Korea9:39 How competition shaped (and humbled) Steve’s career11:49 Building winning teams: Negative Nellys and Analytical Andys14:19 Coaching and steering teams to success16:11 The toughest jobs Steve’s ever had18:17 Steering noisy meetings back on track19:39 Why “Steering Steve” became his superpower21:00 The future of insurance: change and agility22:43 Why customer journeys will define the industry24:31 Balancing tech, AI and the human touch27:19 How AI is reshaping claims and service29:02 Why insurance claims is an exciting career path30:39 Data, prevention and the future of claims32:46 Why Steve is passionate about mentoring35:22 The power of being restless and authentic37:24 Why crab moves matter in your career38:58 Steve’s duvet flip – what gets him out of bed Episode PartnerHiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 August 2025

Episode Guest:Chris Loake is the Group Chief Information Officer at Hiscox, where he leads global technology, data, and cybersecurity. With a career spanning finance, banking, and technology, Chris is passionate about resilience, adaptability, and building winning teams. Episode Timestamps:0:00 Introduction0:43 Chris’s first ever podcast1:17 From paper round to first jobs2:00 Advice for your first day at work2:32 From Harvester to accountancy3:21 Why hating a job can be valuable3:56 Discovering technology by accident4:48 Building a first career plan5:52 How to succeed with “no skills or experience”6:38 Programming vs leading7:14 Routes into technology: apprenticeships and bootcamps8:25 Tech roles that aren’t coding9:19 What makes someone “super techie”?9:51 Lessons from technology for life balance10:43 Building resilience through sport and work12:03 Why you should never be the fastest in the club12:26 Work with people who inspire you13:02 What to ask in a job interview14:02 Discipline vs motivation15:21 How to stay disciplined in your career15:50 Career pivots and lessons learned17:04 Running towards the hard stuff17:31 Why failure matters18:04 The record label failure story19:00 Why Chris chose business over entrepreneurship20:28 What makes a true entrepreneur21:38 Small business vs large business experience22:46 Go where the people inspire you23:32 Career pivots vs job hopping25:00 Landing a first job in tech25:49 What a Group CIO really does27:04 How to experiment with new technologies28:17 Transferable lessons between tech and careers28:54 CIO vs CTO explained29:33 The career steps needed for leadership in tech29:39 Why Chris joined Hiscox30:47 Technology as a competitive advantage31:38 Supercharging people with technology32:44 Why adaptability is the ultimate skill33:27 From asking two questions to asking 20034:15 Chris’s invisible success35:23 Chris’s duvet flip – what gets him out of bed Episode PartnerHiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 August 2025

Episode Guest:James Brady is the Property Divisional Director at Hiscox, where he leads underwriting and strategy across the UK property market. With over 18 years at Hiscox, James has built teams, led growth, and championed insurance as one of the world’s best-kept career secrets. Episode Timestamps:0:00 Introduction0:41 James on demystifying insurance careers1:12 First job and early lessons in pensions2:33 How to stand out in a competitive job market3:28 Knowing your differentiator in interviews4:40 When a “good vibe” job isn’t the right fit5:28 Why you should never leave without another role lined up6:21 The role of recruiters and how to spot a good one8:12 Why you must drive your own career9:41 The non-linear path to success10:46 What Hiscox taught James about opportunity12:22 Why insurance is the world’s best-kept career secret13:36 The variety of careers inside insurance14:57 How the Lloyd’s of London market works16:58 Local vs London underwriting explained18:56 Why James has stayed 18 years at Hiscox20:39 What makes a great manager22:17 The hardest and most rewarding part of managing people22:53 Moving from London to Manchester — a career-defining opportunity24:20 What to consider before saying yes to a big move26:09 Rebuilding the Manchester team and brand27:31 The power of consistency and being as good as your word28:28 Specialising in media and technology insurance29:49 Insuring content creators, designers, and media giants31:07 Why join Hiscox and the insurance industry today32:46 James’s duvet flip – what gets him out of bed in the morning Episode PartnerHiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 August 2025

Episode Guest:Cath Frost is the Chief Operating Officer at Hiscox UK, where she leads over 400 people across operations, data, change and customer service. With a career spanning finance and insurance, Cath is passionate about building high-performing teams and creating brilliant customer experiences. Episode Timestamps:0:00 Introduction0:41 Cath’s first ever podcast experience2:04 Why Cath joined the insurance industry4:16 The hidden opportunities in insurance6:42 What Cath would do differently starting out8:19 Worrying, planning, and career growth10:02 Should you always have a five-year plan?11:33 Why building teams matters more than titles12:09 What does a COO really do?15:31 Six jobs in one: inside Cath’s COO role16:14 Jack’s customer experience with Hiscox17:50 The three pillars of customer service at Hiscox18:57 How to start if you want to be a future COO20:29 Finding happiness at work (and when Cath didn’t)23:32 Creating brilliant teams and finding purpose25:18 Why fun at work is non-negotiable26:40 The employee–employer balance of responsibility29:12 Educating first-time employees about expectations32:07 Why curiosity is Cath’s biggest career advice34:37 One year at Hiscox: what opportunity means35:52 Cath’s duvet flip – what gets her out of bed Episode PartnerHiscox, a leading international insurer with more than 3,000 employees worldwide. The company is known for specialist insurance solutions and a strong commitment to customer service. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 August 2025

My Duvet Flip x Hiscox Takeover Trailer.

Transcribed - Published: 18 August 2025

Episode Guest:Valerie Michie is the CEO of Choice Care Group and a passionate advocate for the power of social care careers. With a background in leadership across multiple sectors, she’s committed to making care more visible and accessible for the next generation. Careers at Choice Care Group:https://bit.ly/45epykU Episode Timestamps:0:00 Introduction0:42 Why Valerie joined My Duvet Flip1:44 Valerie’s first proper job at Asda3:23 Lessons in communication and teamwork5:00 Becoming a better communicator through listening7:06 Pushing through discomfort and growing confidence8:19 From graduate uncertainty to KPMG9:32 Realising accountancy wasn’t her calling11:02 When to move on or stay in a job12:47 The “black circle” diary reflection method13:44 Worst money mistake Valerie ever made14:28 The power of saving early: Valerie’s top money tip16:12 Why reflection matters in your career18:30 Reflecting as a team in the care sector20:03 Why young people rush — and shouldn’t21:29 Valerie on becoming a CEO23:06 Advice for new starters in any industry24:11 Give it a year — Valerie’s rule of thumb25:57 What a CEO actually does at Choice Care Group27:00 Career paths within care: Support Worker to Manager28:44 What makes a great care worker?30:01 Why care is a brilliant industry for young people31:05 Making care and support more visible33:00 What young people told Valerie about joining care34:28 Where Choice Care Group operates35:09 Why join Choice Care Group?36:06 What care taught Valerie that corporate life didn’t37:00 “Choices Got Talent” and holding hope for others39:45 Valerie’s advice to care job applicants41:22 Valerie’s life lesson: listen first43:39 Valerie’s duvet flip: what gets her out of bed Episode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 14 August 2025

Episode Guest:Jane Kielty is the CEO of Aon across the UK, Ireland, and South Africa, bringing over 20 years of experience in insurance, pensions, and reinsurance. She is passionate about early careers, client service, and inspiring purpose-driven work. Episode Timestamps:0:00 Introduction0:45 First meeting Jack & flipping the duvet (literally)2:00 From fish & chips to the boardroom4:10 Early lessons in customer service and hard work6:05 The RAF dream that shaped her resilience8:15 Pivoting from law to insurance10:30 Building a 20-year career at Aon13:05 Positivity, energy and choosing happiness15:25 What makes someone great in client service17:40 The 2004 career plan that changed everything19:50 Learning AI as a CEO — and what it taught her22:05 Why curiosity and listening are critical soft skills24:15 What schools don’t teach (but should)26:40 How to think about money and avoid regrets29:00 Why Aon’s early careers programme stands out31:10 Making insurance, pensions & reinsurance exciting33:15 Purpose, impact and working with clients35:00 Her invisible success: treating every pound as her own37:10 What flips her duvet every morning Episode Partners ✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 7 August 2025

Episode Guest:Jon Holt is the UK CEO of KPMG, where he leads a team of over 16,000 professionals. With more than 30 years at the firm, Jon brings a reflective, values-led approach to leadership. Episode Timestamps:0:00 Introduction – Jon Holt joins My Duvet Flip 1:28 Starting out washing dishes in a Yorkshire pub3:10 What Jon learned behind the bar4:42 Advice to young Jon: try everything, especially work experience6:20 Why accountancy beat law for Jon7:35 Do what you enjoy – or go do something else9:10 Getting early career advice – and learning to stay10:52 From Wakefield to KPMG partner12:15 The value of diverse work experience13:36 When to leave a job and when to double down15:00 Investing young – Jon’s biggest financial regret16:30 How to spot good vs bad career advice18:00 Feedback fear & learning from failure20:15 What makes a great future accountant?22:10 Curiosity in the age of echo chambers24:00 Tips for building a curious mindset25:45 Kindness and culture at KPMG27:10 What it really takes to become a partner28:50 The loneliness of leadership – and why outside mentors matter30:10 Everyone’s the CEO of their own life31:25 Why the journey matters more than the destination33:00 The myth of enjoying success without earning it34:20 Life after KPMG – Jon’s future beyond the firm35:48 Final lessons from 30 years at the top37:00 What flips Jon’s duvet every morning38:25 Jack’s closing reflections on kindness, culture & leadership Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 29 July 2025

Episode Guest:Adolfo Hernandez is the Group CEO of Capita PLC, known for his people-first leadership and transformation-driven mindset. With a global career spanning tech giants and turnaround challenges, he champions curiosity, innovation, and purpose-led growth. Episode Timestamps:0:00 Introduction1:20 Adolfo’s first job: lessons from behind the bar3:45 Learning life skills outside the classroom5:30 Choosing work over comfort: building independence7:00 Conflict, observation, and people skills9:15 Why curiosity is Adolfo’s greatest asset11:30 Nerd roots: coding from age 1213:50 Learning to unlearn: lessons from Amazon16:40 Building leadership beyond micromanagement19:10 High-performance culture: what it really means21:25 The fragmentation of modern ambition23:00 Volunteering in Kenya: a CEO’s reflection25:15 How birthplace shapes opportunity27:05 The only thing not changing at Capita28:30 Injecting AI into essential services30:20 Empowering 10,000 staff to define new values32:10 Adolfo’s four new values driving change34:00 Playing every lever in transformation36:30 People-first innovation and fearless change38:00 The future of human-in-the-loop service delivery39:50 What gets Adolfo out of bed in the morning41:30 Final advice: daily growth, daily impact Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 24 July 2025

Episode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 22 July 2025

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Transcribed - Published: 22 July 2025

Episode Guest:Francesca White is the Managing Director of Porky Whites, a third-generation family-run food business where she’s leading with creativity, resilience, and a deep-rooted love for great-tasting sausages. Episode Timestamps:0:00 Introduction1:20 Growing up in a family of butchers2:52 From slicing ham to mastering butchery4:00 The art of shop displays and value-added meats6:00 What hard work really means to Fran7:20 Why Fran never hits snooze8:10 Creativity, boredom, and the dyslexic advantage10:30 Owning your story as a dyslexic leader13:10 Building confidence through asking questions15:00 How to know if you’re surrounded by the right people16:15 Trusting your gut in business17:40 Surviving and rebuilding after a contract disaster20:15 Why resilience is everything21:00 Fran’s biggest financial regret22:25 The danger of tap payments: a money tip for Gen Z23:55 Fran’s love for packaging and creativity25:30 From butcher shop to retail giant28:15 The sausage science behind product development30:10 When flavours flop: lessons in naming and branding32:30 Launching bold new sausages with AI support34:00 Why Fran believes in sausage-based job creation36:00 The surprising power of AI at Porky Whites39:30 Tips for new founders: know your numbers and your story42:40 Why feedback fear is holding young people back44:10 Fran’s final duvet flip: championing small business impact Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 30 June 2025

Episode Guest:Sally-Ann Beaver is the Sales Director at Utility Aid, where she champions energy solutions for charities and not-for-profits. With a deep passion for people and decades of experience, she’s dedicated to creating impact through kindness, leadership, and advocacy. Episode Timestamps:0:00 Introduction0:54 Welcome Sally-Anne Beaver to My Duvet Flip1:48 First job and early lessons from youth training3:10 Lifelong learning in a changing energy industry4:17 Facing self-doubt and proving yourself without a degree5:25 From overlooked to empowered: Sally-Anne’s turning point6:35 The power of support and building strong teams7:46 Mistakes, accountability, and growing from conflict9:24 Becoming just a number in the corporate world11:30 Starting over after 17 years and finding a new path13:13 Rediscovering purpose through leadership14:43 Politics and frustration in local government16:08 Deprivation, emotional toll, and shifting focus17:57 Why Utility Aid was the right move19:47 Lobbying to help the most vulnerable21:02 The unconventional route to Sales Director23:40 Interview advice: how to stay grounded through multiple rounds26:03 Spotting and nurturing potential in people27:07 What exactly does a broker do for charities?29:25 Real impact: saving millions for not-for-profits30:02 What’s broken in the UK energy system?31:43 The challenge of doing the right thing affordably34:00 A call for better broker partnerships and discounted products35:59 What's working well in the energy sector36:37 Explaining the energy crisis in one word38:48 Carrying the emotional weight of the crisis40:04 What Utility Aid is doing differently42:42 Sally-Anne's My Duvet Flip: making someone’s day worth it Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 20 June 2025

Episode Guest:Anna Blackman is the Chief Operating Officer at CIPFA, with over two decades of experience leading transformation and championing people-centric leadership. She is known for her sharp insight, warmth, and unwavering commitment to making workplaces better for everyone. Episode Timestamps:0:00 Introduction0:44 Meet Anna Blackman: COO of CIPFA1:21 The Mr Potato Head Theory: Finding Common Ground2:15 First Job at McDonald's: Lessons in Teamwork3:17 Surviving Dysfunctional Teams5:01 Trust, Fun, and Team Dynamics6:40 Bored or Unhappy at Work? Here's How to Tell8:02 Running a Hotel at Uni: Thrown in the Deep End9:49 Worst Job Ever: Data Entry & Sticking It Out11:31 Building Resilience Through Boring Work13:14 Emotional Emails & Learning to Pause14:50 Be Yourself in Email (and Life)16:17 Launching 'Kind Human': Leadership with Kindness17:48 Money Regrets & Learning to Save19:10 Top Money Tip: Always Renegotiate20:40 How Anna Became COO at CIPFA22:24 Mental Health in the Workplace: Speak Up25:26 Reaching Out: The Power of Asking “Are You Okay?”27:37 What CIPFA Actually Does31:11 Anna’s Global Work: From Rwanda to the World Bank32:51 Finding Fulfilment in Work-Life Integration34:17 Advice to Young People: Say Yes to Everything35:36 Anna’s Duvet Flip: Helping People, Big and Small Episode Partners ✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 June 2025

Episode Guest Episode Timestamps Episode PartnersCheck out the latest from Halo:https://halograduates.com andhttps://www.instagram.com/halonextgen/ Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 June 2025

Episode Guest:Martin Björnberg is the Chief Financial Officer of Handelsbanken UK, where he brings decades of experience in financial strategy, leadership, and operational excellence. His career spans multiple disciplines, including HR and frontline banking, rooted in a passion for ownership and resilience. Episode Timestamps:0:00 Introduction0:52 Martin’s Career Journey to CFO1:59 Lessons from Martin’s First Job3:02 Theory vs Practice in the Workplace4:18 How to Add Value in Your First 90 Days5:40 The Power of Taking Ownership6:47 What Tennis Taught Martin About Resilience8:12 Resilience and Setbacks in Work and Life9:47 Creating a Positive Work Culture11:00 Bringing Your Full Self to Work12:16 Awareness, Common Sense & Social Dynamics13:07 Why Being in the Office Still Matters14:31 Developing Communication Skills Over Time16:00 Stepping Outside Your Comfort Zone17:45 Speaking Up as an Introvert19:04 Military Discipline & Decision-Making21:00 How to Bounce Back from a Bad Decision24:07 Rethinking Time & Career Expectations26:54 Why Martin Believes in Long-Term Roles29:09 The Power of Influence and Role Models30:22 What a CFO Actually Does32:07 Which CFO Tasks Excite Martin Most33:35 Career Paths That Can Lead to CFO35:30 Financial Steering & Local Decision-Making37:16 Transferring Skills Across Industries39:34 Why Financial Skills Are Always in Demand42:24 Inside Handelsbanken UK’s Culture44:03 What Engagement Looks Like in Practice45:33 If Martin Started His Career Again…47:10 Martin’s Core Life Lesson51:07 What Gets Martin Out of Bed — His Duvet Flip Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 10 June 2025

Episode Guest:Meagen Burnett is the Chief Financial Officer of Schroders plc, appointed in January 2025 after joining the firm as Chief Operating Officer in 2023. With over 25 years in financial services—including senior roles at M&G plc, JPMorgan, Goldman Sachs, and KPMG—she now oversees Schroders’ finance, operations, technology, and corporate services functions. Episode Timestamps0:00 Introduction0:46 Meet Meagen Burnett, CFO of Schroders1:11 Meagen’s first job in a South African mine2:59 Career advice to her younger self3:43 How Meagen decides when to say no5:36 Turning down mining for financial services6:05 Walking through unknown doors at KPMG7:05 Building curiosity in your career9:40 The line between curiosity and intrusion11:24 Embracing feedback and managing fear13:18 The power of pausing before reacting14:42 Career doubt and managing tough times16:45 Is the grass really greener?17:43 A missed startup opportunity18:44 Meagen’s simple money tip to her 18-year-old self20:05 Mental health in the workplace21:48 Encouraging open conversations at work24:37 Creating safe spaces and work communities26:20 What Schroders does and Meagen’s CFO role27:43 How Schroders manages people's money30:00 Money tips for young people and beginners32:31 Responsibilities of a Group CFO33:47 Schroders’ global impact and client trust34:53 Meagen’s favourite part of her job35:03 What makes a great CFO today36:13 From Kimberly to the FTSE 10037:00 Meagen’s life lesson: never give up38:22 Meagen’s duvet flip: running, learning, people Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 5 June 2025

Episode Guest:Claire Darley is the Vice President of Go to Market and Sales EMEA at Adobe, where she leads strategic initiatives across the region with a focus on transformation and customer-centric growth. Episode Timestamps:0:00 Introduction – Meet Claire Darley, VP at Adobe1:24 Humble beginnings – Hairdressing in Scunthorpe3:40 Moving to London & landing an IBM internship6:05 “It starts with a yes” – Overcoming fear & embracing change8:30 Acting before you're ready – Career risks & regrets11:00 Feedback fear – Why we resist it & how to overcome14:15 Being super coachable – Asking for feedback with intent17:05 How to reject feedback professionally19:40 The ‘salesman’s pause’ & power of silence21:20 What makes a great salesperson – Curiosity & listening24:15 Questions over answers – Lessons in leadership27:10 Preparing for business reviews – Zooming out with insight29:45 Starting at Adobe – 16 interviews & instant culture fit32:05 Defining company culture – Kindness, clarity & consistency34:30 Becoming an internal activist – Leading change at Adobe36:55 Launching Adobe Express – Side hustle to scale-up39:10 AI for everyone – Accessibility, provenance & ethics41:30 Future of creativity – Levelling the playing field43:00 Staying energised – Disruption, excitement & impact45:10 Claire’s invisible success – Driving change & creating followship47:15 What gets Claire out of bed – Her kids, West Ham & purpose49:05 Closing reflections – Ruthless kindness & career mindset Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here:https://www.nhs.uk/mental-health/

Transcribed - Published: 5 June 2025

Episode GuestGuy Kinnings is the CEO of the European Tour Group (DP World Tour), formerly Deputy CEO and Ryder Cup Director, with a three-decade career in golf leadership, including senior roles at IMG managing global golf operations and elite players. He played a key role in the PGA Tour strategic alliance and the successful 2023 Ryder Cup in Rome. Episode Timestamps0:00 Introduction0:48 Starting out in sport through law2:11 The Mark McCormack story3:44 Advice to young Guy5:04 Why patience is a superpower7:28 Balancing ambition with growth9:40 Did Guy plan to be a CEO?12:14 Overcoming imposter syndrome14:32 How to gracefully pursue opportunity16:22 Building confidence in your capability18:00 Knowing your role as a leader19:31 The power of asking questions20:48 Key lessons from Guy’s first year as CEO22:46 Delegating to empower your team25:01 Balancing work and family in a global sport27:33 Making golf more inclusive and modern31:49 Career advice for aspiring golfers34:10 Careers in sport beyond playing37:03 Why diversity matters in golf38:40 Guy's invisible keys to success41:02 Career-defining principles44:05 The power of honest self-assessment46:50 Guy's duvet flip motivation50:47 Closing thoughts and appreciation Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here:https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here:https://www.nhs.uk/mental-health/

Transcribed - Published: 4 June 2025

Episode GuestBarney Martin is a Senior Manager in Marketing at Compare the Market, where he leads brand planning and media strategy. With a strong background in paid media, SEO, CRM, and PR, he has held multiple senior roles focused on brand growth and effectiveness. Previously seconded internationally to Telesure Investment Holdings, Barney brings global experience in cross-functional leadership. His strategic focus includes marketing planning, customer acquisition, and managing omnichannel campaigns. He is a Durham University graduate and is based in the UK. Episode Timestamps00:00 – Introduction: Barney Martin & Compare the Market 01:10 – First Job at 14: Waiting Tables & Hating It02:22 – Lessons From Work You Don’t Enjoy03:44 – Finding What Fires You Up05:03 – Saying Yes vs Saying No: Know Your Why06:01 – Workplace Reality Check: Where’s the “Magic Sauce”?07:56 – Courage Comes Before Confidence09:13 – Trust & Psychological Safety at Compare the Market10:23 – Great People, Value & Trust: The Culture Formula11:40 – Defining Great Culture Through Real Values12:58 – Earning Trust: Six Months in South Africa14:20 – Living Abroad: What Barney Learned About Himself15:54 – What He’d Do Differently Next Time17:14 – Balancing Confidence With Listening18:31 – How to Make Impact Early in a New Role19:44 – Learning at Work Starts With People20:46 – Learning Opportunities at Compare the Market21:57 – The Power of Asking for Opportunities23:05 – Squiggly Careers: Embracing Uncertainty24:38 – Staying Curious Through Role Models & Mentors26:00 – Mentors vs Mentoring: What’s the Difference?27:33 – One-Off Mentoring Conversations That Matter28:31 – How to Get the Most Out of a Mentor Session29:06 – Joining Compare the Market as a Graduate30:08 – Discovering Brand Planning During a Pandemic31:20 – Why He Wanted to Stay After Just One Rotation32:34 – The Value of Rotation: Broaden Before You Specialize33:11 – Current Role: Brand Planning & Strategy34:00 – Understanding Gen Z & Future Customer Needs35:22 – Long Life Learning: Find Your Thread36:05 – Learning Spanish: Habits & Accountability36:58 – Invisible Success: Emotional Intelligence38:04 – Final Question: What’s Your Duvet Flip?38:46 – Wrap-Up: It All Comes Back to People Episode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 26 May 2025

Episode GuestJack Parsons interviews Nathan Coe, the Chief Executive Officer of Auto Trader UK, where he has been a driving force behind the company’s operational and technological evolution for over 18 years. Since joining the company, Nathan has held several senior leadership roles including Operations Director and Product & Technology Director, where he oversaw critical functions such as product development, marketing, data, and technology. Appointed CEO in February 2020, Nathan brings a wealth of experience in corporate strategy and digital transformation, built on earlier roles in corporate development at Telstra and Sensis. His tenure reflects a deep commitment to innovation and efficiency within the automotive marketplace sector. Episode Timestamps0:00 – Meet Nathan Coe: CEO of Auto Trader & His Duvet Flip0:31 – First Jobs, Family Background & Early Career Aspirations2:09 – From PWC to Purpose: Moving Beyond Money-Driven Goals3:36 – Proving People Wrong & Embracing the Inner Rebel5:00 – Was There a Grand Career Plan? (Spoiler: No)6:45 – Breaking into Competitive Graduate Roles8:44 – Tips for Interviews, Standing Out & Being Authentic11:20 – What Auto Trader Looks for in Candidates12:58 – The Importance of Teamwork, Collaboration & EQ14:45 – Inside Auto Trader’s Quirky Culture & Values17:01 – Inclusion as a Strategy, Not Just a Policy19:14 – Longevity at Auto Trader: 10-Year Avg. Tenure20:45 – Nathan’s First Car (and Why the Window Fell In)22:33 – Buying Your First Car: Insurance, Costs & Tips25:00 – How Auto Trader Helps You Buy Smarter with Tech26:51 – The Tank Listed on Auto Trader (Yes, Really)28:30 – Content Responsibility & Platform Trust30:00 – Behind the Scenes: AI & Data Science at Auto Trader31:36 – Career Paths at Auto Trader: Tech, Product, B2B & More33:30 – From Magazine to Digital: A Tough but Bold Transition35:12 – Launched Before Google: Auto Trader's 1995 Website36:49 – Why Owning Cars Still Matters in the Digital Age38:41 – Making Car Buying Seamless with Tech40:22 – What’s Next for Auto Trader? The Digital Future42:36 – Impacting Millions: Auto Trader’s Reach in the UK44:10 – Leadership Philosophy: Care Deeply, Stay Grounded45:51 – Advice on Resilience: No One Promised It’d Be Easy47:29 – Nathan’s Duvet Flip: Empowering Others to Break Limits49:00 – Closing Thoughts & A Legacy of Impact Episode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS 📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 22 May 2025

Episode GuestRoss McColl is Head of Consultancy at Halo Service Solutions (HaloPSA), where he leads enterprise software implementation and client success strategies. With over six years at Halo, he’s held roles across consultancy and APAC delivery. His background includes experience in finance, retail, and fundraising, bringing a well-rounded and client-focused approach to software consultancy. Episode Timestamps00:00 - Introduction: Ross McColl & Halo PSA01:10 - Early Jobs: Paper Rounds & Resilience02:45 - What Is a “Rough Job” & Why It Builds Character04:00 - Motivation to Work Early & Earning Mindset05:15 - Defining Hard Work: Productivity Over Hours06:50 - How to Stay Focused and Work Smart07:50 - The Power of Asking for Help09:00 - Embracing Questions Early in Your Career10:30 - From Economics Degree to Tech Industry11:45 - Joining Net Help Desk (Now Halo) & First Impressions13:00 - Leadership Vision at Halo & Paul Hamilton’s Influence14:00 - Culture at Halo: Sports Team Energy & Collaboration15:50 - The Halo Training & Progression Journey17:00 - Failing the First Project and Bouncing Back18:40 - Resilience and Growth at Halo19:50 - Ross’s 6-Year Journey from Graduate to Manager21:00 - Leading by Example, Not Title22:20 - Hands-On Culture: Even the CEO Codes23:30 - Flat Structure & Open Communication at Halo24:50 - A Life Lesson from the CTO: “The Answer's Out There”26:00 - Why Join Halo: Opportunity, Travel & Innovation27:15 - Empowering Graduates to Lead & Create28:00 - Final Question: Ross’s Duvet Flip28:50 - Closing Thoughts & Gratitude Episode PartnersCheck out the latest from Halo:https://halograduates.com and https://www.instagram.com/halonextgen/ Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here:https://www.nhs.uk/mental-health/

Transcribed - Published: 20 May 2025

Episode GuestA fully committed IT Consultant with over 30 years of industry experience. An outstanding record of achievement in sales and delivery of very large scale IT services in multi-billion dollar application development and infrastructure modernisation programs. Episode Timestamps00:00 - Introduction to Sukhi Gill & Calitii01:26 - From Stacking Shelves to Tech Leadership03:00 - Hard Work and Balancing Education with Family Duty04:50 - Learning to Code on a BBC Micro06:00 - Defining Real Hard Work07:30 - Delivering Value Before Moving Up09:00 - Simplifying Tech for Business Users11:00 - Building MVPs and Understanding User Outcomes12:45 - Compromising and Career Balance14:30 - Importance of On-the-Job Learning15:30 - Saying “I Don’t Know” as a Superpower17:00 - Lifelong Learning and Reverse Mentoring19:00 - Learning Across Generations at Work20:30 - Early Career Pivot & Mini MBA Experience23:00 - Building Business Mindset in Tech25:00 - Personal Loss and Career Resilience27:00 - Feeling Disadvantaged and Overcoming Bias29:00 - Turning Differences into Strengths30:40 - Soft Skills vs. Technical Skills33:00 - Top Three Soft Skills for Success35:00 - Getting Excited About Startups37:00 - Startup Culture vs. Corporate Barriers39:00 - Culture Change and Innovation in Large Orgs40:20 - Getting Frustrated & Founding Calitii42:00 - Importance of Working Abroad44:00 - Standing Out Without a Title46:00 - Building a Personal Brand and Public Voice47:30 - Empowering Young Talent to Present to Clients49:30 - Courage Before Confidence in Tech50:45 - Impressive Client Demo by Graduates52:00 - Best Way to Enter Tech Today54:00 - Building a Project Portfolio & Hackathons56:00 - Advice for CEOs: Get Curious About Tech57:30 - Reverse Mentoring and Learning from Gen Z59:00 - Start with Employees to Understand Customers1:01:00 - Practical Client Research Creates Rapport1:02:45 - Final Question: Sukhi's Duvet Flip1:04:00 - Closing Thoughts & ThanksEpisode PartnerCalitii enables major organisations to unlock the full potential of ServiceNow, driving efficiencies, increasing productivity, and facilitating collaboration for faster and more effective operations.Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 15 May 2025

Matthew Widick, Director of Data Enablement at Compare the Market: How I landed a role in Data and AI

Transcribed - Published: 2 May 2025

Check out Lancia Consulthttps://www.lanciaconsult.com/Episode GuestJeff Cronkshaw is the CEO and co-founder of Lancia Consult, a global consultancy launched in Singapore in 2012. With a background in pharmaceuticals and consulting at Accenture, Jeff has led Lancia’s expansion across Asia, Europe, and South Africa. He also serves as Deputy Chair of the University of Brighton Board, is a Global Scot business advisor, and co-founded The Gateway Project to support disadvantaged youth. Episode Timestamps00:00 - Intro: Why Jeff's story matters00:24 - Meet Jeff Kroshaw, CEO of Lancia Consult01:12 - What gets Jeff out of bed every morning01:40 - His first job: 15-mile paper rounds in rural Scotland02:53 - From disco DJ to coding gigs early entrepreneurship03:38 - First proper job at Eli Lilly & how it shaped him05:15 - Why discipline still matters in today’s workplace06:46 - Employment contracts vs. mortgages08:13 - Joining a culture that fit & how it clicked09:53 - The #1 thing Jeff looks for in new hires11:00 - Why consulting is one of the most unique careers13:16 - What a day in consultancy really looks like14:45 - Why consultants don’t need to have all the answers16:20 - The life skill every consultant needs: self-resilience17:44 - The loneliness of consultancy & how to fight it20:06 - Why Jeff treats company culture like a compass21:33 - Building a support network like a garden24:25 - Your network is your future26:02 - Failing 6 interviews before landing his career break27:14 - How to bounce back from rejection29:04 - Co-founding a business with his wife (and surviving it!)31:30 - Why Lancia was bootstrapped—and stayed that way33:07 - Global growth: the vision behind their multi-office strategy35:01 - Lessons from 14 years of entrepreneurship37:10 - Where most entrepreneurs go wrong39:40 - It’s not a business until an invoice is paid41:16 - The secret to why clients choose LanciaConsult42:51 - Why commercial flexibility wins deals44:20 - Life lesson: when a boss tore up his work46:06 - Jeff’s final Duvet Flip why this business has to work Episode PartnerLancia Consult is a global management and technology consultancy helping brands, governments, and scale-ups tackle complex challenges and achieve strategic goals. With nearly 100 people across seven offices, Lancia delivers practical, people-first consulting—from strategy to execution—driving real impact through a deeply experienced and entrepreneurial team. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 29 April 2025

Check out Pax8 here Episode GuestChloe Cameron is VP of Global Employee Experience and Strategic Programs at Pax8, where she builds culture, systems, and structure to help employees do the best work of their lives. Episode Timestamps:00:00 - Average people can get great jobs00:24 - Meet Chloe Cameron, VP at Pax801:15 - Safe doesn’t mean comfortable: courage in the workplace01:58 - What’s your duvet flip?02:26 - Chloe’s first job in a frozen-in-time department store03:55 - Financial freedom and learning the value of hard work04:47 - Choosing practicality over perfection early in your career05:49 - What Chloe looks for in early career candidates06:44 - No experience or hobbies? Here’s how to stand out07:39 - How to reflect meaningfully and use journaling08:45 - Managing boredom at work and staying proactive09:59 - From school to Cambridge to the unknown world of work11:07 - When the academic path ends: now what?12:19 - Advice for graduates entering the job market13:16 - Chloe’s first “wrong” job and what it taught her14:25 - Quitting isn’t weakness: when and how to leave15:38 - Great people, boring job? What to do next16:33 - The right way to quit without burning bridges17:54 - What does 'safe at work' really mean?19:01 - Landing the job at Microsoft: what it meant to Chloe20:25 - Culture shocks in corporate environments21:31 - Why the smartest person doesn’t always get the best job22:47 - Build your reputation by being reliable23:40 - How to network and work smart, not just hard24:27 - Chloe’s first leadership experience and key lessons25:46 - Should you be a manager? How to decide26:48 - Leadership is hard: here’s what to expect27:51 - Developing your leadership style over time28:50 - Continuous learning and leadership evolution29:33 - Leading across cultures: from the UK to the Philippines30:58 - Pax8’s cultural values: seek to understand and we before me31:54 - Remote work and the return to the office33:13 - Leaving Microsoft for startup life34:17 - Why stupid rules pushed Chloe to take the leap35:48 - The power of small business with big ambition36:39 - Building a role from scratch in a startup37:50 - Chloe’s top career advice: fill the gaps39:06 - What Chloe looks for in a résumé today40:13 - What is a VP of Global Employee Experience?41:43 - Creating people-first tools at Pax842:38 - Why join Pax8: opportunity, culture, and growth43:39 - Chloe’s duvet flip: build the workplace she always wanted Episode PartnerPax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 38,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security.Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 15 April 2025

Check out the latest careers at easyJet:https://bit.ly/3yCRlNS Episode Guest:Meet Anna Lundstrom, CEO at Nespresso UK&I as she's interviewed by Jack Parsons on My Duvet Flip. Episode Timestamps:00:00 - “Risk is cheap when you’re young”00:27 - Meet Anna Lundstrom, CEO at Nespresso UK & Ireland01:46 - Why courage comes before confidence03:01 - Anna’s first podcast and coffee intro04:07 - Wellness and the future of coffee05:37 - UK’s favorite drink: coffee over tea06:48 - How Nespresso’s barcode tech works08:29 - Coffee consumption moments across the day10:15 - Internships, cold emails, and creating your own chance12:04 - Overcoming fear of failure and imposter syndrome13:50 - Focus on the start line, not the deadline15:21 - The pressure to be perfect and mental balance17:01 - Building authentic company culture18:56 - The power of direct but caring leadership20:38 - Ruthlessly kind: being tough with heart22:19 - Anna’s career lesson: bring others with you23:31 - The value of trying different cultures and roles24:43 - How to choose the right mentor26:01 - Creating your own opportunities at work27:54 - Intern to CEO: it’s a journey, not a sprint29:09 - Don’t chase titles, chase impact30:30 - Prioritising your time as a leader32:22 - The CEO’s changing weekly focus33:41 - From Chief Brand Officer to CEO35:17 - What does a Chief Brand Officer do?37:13 - How to become a future CBO38:25 - Transitioning into the CEO role40:08 - Ask better questions, not have all the answers41:39 - CEO surprise: people take the most time—and are worth it43:22 - The people side is critical to business success44:20 - Coffee and wellness are merging45:23 - Recycling made easy: Royal Mail pickup46:06 - Social impact through Change Please partnership47:50 - Coffee as a force for good49:13 - From farm to cup: how coffee gets made50:48 - How innovation drives Nespresso52:03 - Design, color, and capsule psychology53:33 - What makes a great product launch54:55 - Brand value proposition is key55:56 - Lessons for job seekers: your story matters56:56 - What Anna looks for when hiring57:49 - Anna’s message of hope: create your own opportunity58:04 - Anna’s duvet flip: bringing joy to others’ mornings Episode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 3 April 2025

Episode GuestMeet Mark Hassan-Ali, COO at N Family Club, interviewed by Jack Parsons (UK's Chief Youth Officer). Mark Hassan-Ali is a strategic and people-focused leader, currently Chief Operating Officer at N Family Club. With a career spanning global consultancies, agencies, start-ups, and multinationals, he brings sharp commercial acumen and a passion for inclusive, high-growth cultures. Since joining N in 2020, Mark has helped scale the business across operations, people, sales, and marketing. A trusted advisor and Fellow of the CIPD, REC, and RSA, he’s committed to driving meaningful, purpose-led change. Episode Timestamps00:00 - You can always lead with kindness 00:27 - Meet Mark Hassan-Ali, COO at N Family Club 01:26 - What's on Mark’s mind in a fast-growing business 02:46 - Managing overwhelm and staying focused03:58 - Personal life plans vs society’s expectations05:17 - How to avoid shiny object syndrome06:50 - The power of your "Square Squad"08:29 - Who’s in Mark’s personal support circle10:22 - Mark’s school days and early lessons11:44 - Dressing as a dolphin at 1812:49 - Work values vs company values13:46 - How to have tough conversations with kindness15:10 - Examples of real kindness at work16:46 - The importance of not blindsiding people17:48 - Interviewing with kindness18:55 - The problem with rigid interview structures19:59 - Humanising business culture21:00 - Culture isn’t posters, it’s behaviours22:01 - A culture that shines in tough times23:34 - Culture is non-negotiable at N Family Club25:04 - How N Family Club began and grew26:34 - Scaling to 40 nurseries since 202027:38 - Building and evolving the operations playbook28:50 - Why leadership hires are key30:10 - From 15 brand ideas to 2: focus wins31:33 - Constantly evolving to avoid complacency32:24 - Looking globally for inspiration33:01 - What makes N Family Club special34:03 - Why language and titles matter35:05 - Inside a nursery: team structure36:05 - Mark’s respect for early years educators37:00 - Creating career opportunities for all38:06 - Flexibility for every lifestyle39:00 - Changing how early years careers are seen40:22 - The need for greater recognition in the sector42:34 - Why early years is so valuable43:00 - Why you should join N Family Club44:20 - Mark’s advice for job applicants46:00 - Be yourself, do your research47:17 - Avoid the “spray and pray” job hunt48:20 - There’s always a way – slow down49:10 - Mark’s duvet flip – impact through people50:02 - Staying focused on the one-pager Episode PartnerN Family Club is rethinking careers in early years education by giving educators the respect, support, and opportunities they deserve. We’re challenging industry norms and building a culture where people can thrive. With nurseries across London, the South East, and the West Midlands, we’re always looking for passionate people to join the N Family. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 1 April 2025

Episode GuestMeet Dave McGinn, CEO at Daisy Communications, interviewed by Jack Parsons (UK's Chief Youth Officer).Dave McGinn is a dynamic CEO with extensive executive and board-level experience, currently leading Daisy Communications, one of the UK’s largest independent telecom providers.Episode Timestamps00:00 – Dave McGinn, CEO at Daisy Communications, joins My Duvet Flip01:08 – Why attitudes are contagious and how Dave leads with his02:23 – Dave’s first job and the weekly sackings that shaped his leadership05:07 – Why every new Daisy employee gets a personal welcome from the CEO07:06 – What it means to truly care about your people09:00 – How to shift a negative mindset at work11:03 – Why Dave hates the word “busy” and what to say instead12:54 – That time Dave scored the winning goal at Old Trafford13:31 – Dave’s secret to building strong communication skills15:41 – How Daisy’s purpose and vision drive the business17:00 – Why Dave did an MBA 40 years after school18:14 – Dave’s “better every day” mindset19:55 – What Dave would tell his younger self21:00 – Why young people don’t need all the answers22:49 – Training curiosity in your team24:48 – Dave’s advice for young people entering the workforce26:02 – How Daisy trains leaders through the Flight Academy28:08 – Dave’s 5 Whys method to uncover root issues29:48 – Daisy Communications turns 24: What’s changed30:22 – How Daisy supports 1,000 GP surgeries30:48 – Dave’s standout job application story34:00 – How to stand out in today’s job market36:02 – Why rejection is just redirection37:13 – Dave’s take on the classic “sell me this pen” question39:25 – The 3 things every great salesperson should know42:00 – Mindset over location: Why Dave’s always been a top performer43:11 – The £10 billion opportunity in Daisy’s industry44:20 – Why Dave doesn’t believe in “love what you do”45:39 – From council estate to CEO: Why Dave loves working47:00 – The mucky duck analogy and protecting your culture49:00 – When to change seats—not buses—in your career50:50 – Dave’s best career advice: succeed through people53:05 – What gets Dave out of bed every day54:14 – Final reflections on kindness, leadership, and meaningEpisode PartnerDaisy Communications is the largest independent specialist telecommunications business in the UK. Technology led, people driven, and focused on the future, its targeted acquisition programme, combined with strong organic growth, has enabled Daisy Communications to deliver for its clients across a multitude of specialist connectivity disciplines. From the total comms package for SoHo customers to a complex call centre solution and everything in between; all supported by a team of individuals based in the UK who know the ins and outs of great customer service and the support needed to empower SME’s to keep Britain working.Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 27 March 2025

Episode GuestWatch now Jayne Worthington, CEO at The Progress Group, interviewed by Jack Parsons (UK's Chief Youth Officer). Jayne is an experienced leader of complex and dynamic organisations. She is focused on creating a high performing workplace and team to drive Group growth and value and is committed to changing lives through the power of education and training. Jayne is also on the Board of Blackburne House and the E & Q Committee. Episode Timestamps00:00 - Jack welcomes Jayne Worthington, CEO at The Progress Group, to My Duvet Flip00:22 - Jayne introduces herself and shares how The Progress Group impacts 100,000 lives a year02:10 - Why Jayne doesn’t believe in New Year’s resolutions—micro-revolutions instead04:35 - How small steps lead to career success and personal growth07:20 - The toughest challenges Jayne faced early in her career10:15 - How youth work shaped Jayne’s leadership style and mission13:40 - Growing up on a council estate and how it influenced Jayne’s career path17:25 - Overcoming imposter syndrome and finding confidence in leadership21:10 - Why career success is about feeding your soul, not just earning money24:55 - How The Progress Group supports young people excluded from mainstream education29:30 - Investing £35M into social impact and changing career paths33:15 - Why alternative education can be life-changing for young people36:40 - The biggest mistake leaders make when managing their teams40:15 - Why work should be more than just a paycheck—it should have purpose43:10 - How The Progress Group helps adults retrain and return to the workforce46:45 - Jayne’s advice for first-time CEOs: The one thing they must focus on50:30 - The invisible success that shaped Jayne’s career53:40 - Final question: What gets Jayne out of bed every morning to flip the duvet? Episode PartnerThe Progress Group is dedicated to transforming lives through the power of education and training.But how is this achieved? It is made possible through a team of exceptionally talented colleagues who drive the organisation’s success. The Group is committed to investing in its workforce just as much as they invest in learners and customers. This positive working culture was recognised when the organisation was named a Times 100 Best Places to Work. Each of its training and education businesses operates with a clear mission: to innovate, influence, and inspire others through high-quality and purposeful education and training. Collectively, the Group engages with tens of thousands of individuals aged 13 and above across its alternative provision schools, independent careers guidance services, and adult education programs. These span multiple sectors, including children’s and adult social care, education, and the visitor economy. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 25 March 2025

Check out the latest careers at easyJet:https://bit.ly/3yCRlNS Episode GuestTimo Lehne was appointed CEO in April 2022 after joining the board as interim CEO and Executive Director on 1 January 2022. As Senior Managing Director he held full responsibility for the day-to-day running of SThree’s largest region, DACH, which comprises of Germany, Austria and Switzerland. Timo studied International Economics in the Netherlands before joining our Progressive Recruitment business in Germany as a sales consultant in 2006.He was appointed Senior Business Manager in Düsseldorf for SThree in 2009, quickly turning it into our fastest growing business and growing the city’s share of net fees within the DACH region from 4% in 2009 to 27% in 2012. He was promoted to Senior Sales Director in 2013, taking joint responsibility for the running of the overall DACH business and in 2017 became Managing Director for the region, where he was responsible for the overall DACH business of SThree accounting for over 33% of the Group’s revenue and more than 1000 employees across 10 locations. Episode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future. Episode Timestamps00:00 Jack welcomes Timo Lehne, CEO of SThree, to My Duvet Flip00:24 - Timo introduces himself and shares an overview of SThree – a global staffing firm with 3,000 employees across 11 countries01:41 - Timo's first jobs: grocery store, call center rejection, and delivering medicine between cities03:02 - Why hard work and mindset are the keys to success05:00 - How Timo turned career setbacks into his biggest superpower10:24 - How personal struggles shaped Timo’s work ethic and resilience12:48 - Why financial education is crucial for young professionals15:23 - Timo shares how his personal purpose evolved over 10 years19:14 - How Timo never planned to be CEO but embraced opportunities22:16 - The secret to positioning yourself for promotions in your company26:04 - Why grit and patience are key to long-term career success28:59 - How Timo plans his entire year to stay focused and balanced31:40 - How AI and £35M tech investment are reshaping the staffing industry35:49 - Why office culture and in-person interactions still matter40:43 - How every employee contributes to company culture from Day 143:25 - What recruitment will look like in 10 years46:02 - What makes SThree a top company to work for in recruitment48:55 - Timo’s Duvet Flip: His passion for leadership and helping others thrive DisclaimerThe content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 20 March 2025

Episode GuestGroup CEO of Calisen, Sean Latus joined the company in October 2014, holding a number of senior roles in the business prior to his promotion in July 2021. Initially Chief Investment Officer, he supported the transition of the business from an owner of traditional meters to being a broader provider of energy infrastructure services to the retail market, overseeing the company’s growth and driving its mission to provide Smarter Energy for All.With over 20 years’ experience raising infrastructure finance and equity funding, Sean held the CFO position at Calisen from February 2018 until he became Group CEO, and has worked across multiple infrastructure sectors both in the UK and overseas. Previous roles have included Head of Investments at Costain plc, Senior Director at RBS Project and Infrastructure Finance, and Investment Director at John Laing.Episode TimestampsEpisode PartnerCalisen own, install and manage essential energy infrastructure assets that offer smarter energy for all.Through smart metering, data services, solar & battery, EV charging infrastructure, and the electrification of heat, we’re building a more sustainable, smarter world for the next generation.Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 18 March 2025

Episode GuestDavid Wells, CEO at the Institute of Biomedical Science joins Jack Parsons (UK's Chief Youth Officer) on My Duvet FlipEpisode TimestampsEpisode PartnerThe Institute of Biomedical Science (IBMS) is the leading professional body for scientists, support staff and students in the field of biomedical science representing over 20,000 members in 74 countries.For over 100 years we have been dedicated to the promotion, development and delivery of excellence in biomedical science within all aspects of healthcare, and to providing the highest standards of service to patients and the public.Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 11 March 2025

Check out the latest careers at easyJet:https://bit.ly/3yCRlNSEpisode GuestSophie Dekkers, Chief Commercial Officer at easyJet meets with Jack Parsons (Jackson) UK's Chief Youth Officer.Episode Timestamps0:00 – Intro: Meet Sophie Deckers0:23 – From Boots Announcer to easyJet CCO1:07 – What is the Orange Spirit?1:34 – Sophie’s First Job & Early Career Lessons2:55 – The Power of Curiosity & Always Saying "Yes"4:23 – How to Get Noticed & Advance in Your Career6:09 – Sophie’s Advice for New EasyJet Employees7:12 – The 15-Minute Coffee Rule for Networking9:00 – Stepping Outside Your Comfort Zone11:01 – What Does an Airline Scheduling Team Do?12:56 – The Process of Adding 105 New Routes!14:48 – How EasyJet Decides Where to Fly Next17:18 – The Importance of Joining a Small Team19:08 – Sophie’s Unexpected Journey to EasyJet22:25 – Hard Work Pays Off: Career Progression Advice26:28 – Sophie’s 7 Careers in 1 Company!30:07 – Getting Promoted While on Maternity Leave33:51 – Managing £9 Billion in Revenue at easyJet35:01 – Breaking Stereotypes in the Airline Industry36:27 – EasyJet’s Employee Resource Groups & Diversity39:48 – Rolling Up Your Sleeves: Leadership Mindset40:02 – Only 6% of Pilots are Women – How to Change That42:39 – Creating a Workplace Where Everyone Belongs45:30 – The Secret to Staying Positive in a High-Pressure Job46:14 – Sophie’s "Duvet Flip" – What Gets Her Out of Bed in the Morning48:02 – Final Thoughts & Career Advice for SuccessEpisode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.Disclaimer:The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 10 March 2025

Check out the latest careers at Compare the Market:https://bit.ly/4i53Svj Episode GuestUrsula Gibbs, Chief Commercial Officer, Compare the Market meets with Jack Parsons (Jackson) UK's Chief Youth Officer.TimestampsEpisode PartnerCompare the Market simplifies the search for the best deals in insurance, energy, and more, making savings accessible to everyone. As a vital part of our team, you'll help consumers make informed decisions through a leading comparison service. At Compare the Market, you're encouraged to innovate, offering you the opportunity to influence the future of comparison shopping.DisclaimerThe content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 7 March 2025

Check out the latest careers at easyJet:https://bit.ly/3yCRlNSEpisode GuestJulie Booth, COO at NEC Software Solutions, meets with Jack Parsons (Jackson) UK's Chief Youth Officer.Episode Timestamps Episode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.DisclaimerThe content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 13 February 2025

*Episode Guest*Paul Hamilton, CEO & Founder of Halo, meets with Jack Parsons, UK's Chief Youth Officer.Paul Hamilton is the Founder & CEO of Halo Service Solutions, the UK’s fastest-growing software company, based in Stowmarket, Suffolk. With a passion for innovation and a vision to transform workplace culture, Paul has pioneered The Halo Way—a groundbreaking approach that eliminates traditional hierarchies, promotes democratic work practices, empowers self-managing teams, and prioritises both customer demand and employee happiness.Under Paul’s leadership, Halo has evolved from a bedroom start-up into a global leader in service management software, becoming the world’s first purebred unicorn. A champion of sustainable growth, Paul has written into contracts that Halo remains privately owned—an uncommon approach in the industry—allowing the company to innovate freely and remain true to its values.Paul inspires others to think differently about leadership, culture, and success and is dedicated to not only changing the world of work, but changing the way the world works.*Episode Timestamps*01:40 – What is bootstrapping for those tuning in?02:06 – Why did you decide to bootstrap your business?03:40 – Would you say your career has been bootstrapped too?04:23 – How did growing up in Scotland shape your character?06:48 – You had a near-death experience as a child—has that influenced your resilience?12:04 – How can young people build self-belief in their own potential?13:59 – What does it mean to be a "unicorn" in the business world?16:00 – How do you know when your software has reached product-market fit?19:27 – Has coding become easier or more difficult over time?26:03 – What is the secret formula behind Halo’s success?31:02 – Why have you chosen a 100% in-office working policy?37:00 – Do you analyze competitors?39:14 – What’s the best way to gather feedback to grow a business?45:16 – What has been your biggest lesson as an entrepreneur?52:09 – How do you assess cultural fit when hiring new talent?55:30 – What gets you out of bed in the morning—what is your “duvet flip”?*Episode Partner*Founded in 1994, with two decades of purely organic, product-led growth, Halo is just a step away from being the world's first purebred unicorn.With a steady 100% yearly growth and a commitment to refrain from any mergers, acquisitions, or private equity deals on a rolling 10-year period, we are on track to become the world's first fully bootstrapped billion-dollar business.Halo Service Solutions provides service desk software that can be installed on premise or in the cloud. With built-in ITIL best practices, Halo Service Solutions is relied upon in over 40 countries to provide a platform, not only for IT teams, but for use across multiple departments. Organisations can scale their IT support with confidence, knowing that Halo Service Solutions has 20+ years of experience and is trusted by multiple FTSE 100 companies. *Disclaimer*The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 11 February 2025

Check out CIPP’s National Apprenticeship Week Event here:https://www.cipp.org.uk/event/national-apprenticeship-week--careers-in-payroll-via-apprenticeships.html Episode GuestNatasha Taylor, Consultancy Relationship Lead at CIPP, and Bella Cox, Payroll and Pensions Manager at Cox & Co Payroll Solutions, meet with Jack Parsons (Jackson) UK's Chief Youth Officer. Episode Timestamps00:07 – What is National Apprenticeship Week, and why is it important?00:48 – What did you do to stand out and secure your apprenticeship?02:05 – How did your career journey start, and what was your first job?03:30 – How can young people stand out when applying for jobs?04:49 – How did your first job shape your career path?06:40 – Why did you decide that college wasn’t for you?07:51 – What should someone do if they feel like quitting college or changing direction?08:39 – How do you research a company before applying for a job or apprenticeship?10:33 – How can reaching out to a hiring manager help your job application?13:11 – What is the best way to apply for an apprenticeship?14:54 – What actually is an apprenticeship, and how does it work?16:03 – Can you go to university and do an apprenticeship at the same time?18:02 – Is an apprenticeship only for young people, or can you start one later in life?22:05 – Why is payroll such an important and misunderstood industry?27:00 – How does payroll impact financial well-being and job satisfaction?32:04 – What skills do you develop while working in payroll that others might not expect?36:02 – Can an apprenticeship lead to a master's degree or senior leadership roles?43:38 – What gets you out of bed in the morning—what is your “duvet flip”? Episode PartnerThe Chartered Institute of Payroll Professionals (CIPP) is the UK’s leading institute for payroll, pensions, and reward professionals. With over 9,500 members, the CIPP is dedicated to raising the profile of payroll across UK businesses through top-tier education, compliance support, and government representation. Recognized as the best overall UK association in 2021 and a top employer in 2022, the CIPP is committed to excellence and professionalism in the industry. Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 10 February 2025

Check out the latest careers at easyJet:https://bit.ly/3yCRlNS Episode Guest Margaret Jobling, CMO of NatWest meets with Jack Parsons (Jackson) UK's Chief Youth Officer. Timestamps 00:05 – What are the three choices you have in any situation? 00:20 – What is one life lesson that has really stuck with you? 00:31 – What made you decide to try something different in your career? 00:54 – How did you transition from research & development into marketing? 01:31 – When did we first meet, and how does time fly in careers? 02:12 – How do you get from A to B to C in your career? 02:38 – Looking back, what advice would you give to your 21-year-old self? 03:17 – Why is self-belief so important when navigating your career? 06:26 – How do you build resilience when facing rejection or doubt? 07:51 – What’s the worst that could happen if you take a career risk? 12:42 – Why does courage come before confidence? 13:14 – How do young professionals build confidence without stepping into ego? 16:16 – What made you decide to leave Unilever after 16 years? 22:56 – How do you know when it’s time to move on from a job? 29:54 – How do you stay authentic and real in a corporate environment? 34:49 – How can young people stand out when applying for jobs? 37:26 – Why is financial well-being crucial for young professionals? 43:51 – What gets you out of bed in the morning—what’s your ‘duvet flip’? Episode Partner easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future. Disclaimer The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 6 February 2025

Episode Guest Suki Sandhu, Founder of INvolve and Audeliss meets with Jack Parsons, UK's Chief Youth Officer. Meet Suki Sandhu OBE – a trailblazer in the diversity and executive search scene for over 20 years. Suki isn't just about finding top talent; he's passionate about making sure that everyone has the opportunity to succeed in their careers. Back in 2011, Suki founded Audeliss, a global executive search firm with a mission. Audeliss levels the playing field giving women, people of color, LGBTQ+ and other diverse candidates a fair shot at executive and board roles. Episode Timestamps 0:00 - Why is optimism so important for leaders? 2:10 - What are the biggest challenges entrepreneurs face? 4:03 - Do you really need a business plan to succeed? 6:02 - Should you take on investors or self-fund your business? 8:40 - What surprising experience did Suki have in a music video? 10:58 - How do you balance entrepreneurship with personal relationships? 13:05 - Is entrepreneurship portrayed authentically online? 15:59 - How can entrepreneurs protect their mental health? 18:53 - What does diversity and inclusion really mean in business? 21:16 - How do you handle online criticism and personal attacks? 23:47 - Can diversity and high performance go hand in hand? 26:26 - What’s the real business case for diversity and inclusion? 29:43 - Why is leadership representation still lagging behind? 32:20 - Should young professionals feel pressured to come out at work? 34:52 - How can young professionals stand out and succeed in their careers? 37:22 - Why is networking and relationship-building so crucial for success? 39:04 - What motivates Suki to keep driving change? 40:26 - Why is it important to never be complacent in diversity efforts? Episode Partner INvolve is a consultancy and global network that enables leaders and change makers to build more successful and empowering organizations where everyone can thrive and belong. Find out more at https://www.involvepeople.org/ Audeliss is an executive search firm specialising in diversity that is championing change from leadership level. Dedicated to levelling the playing field for diverse senior level talent, we challenge businesses to think more broadly about the leaders they are recruiting, always ensuring that talent comes before background. Find out more at www.Audeliss.com Disclaimer The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 28 January 2025

Check out Verian Group:https://www.veriangroup.com/ Episode GuestCraig Watkins, CEO at Verian Group meets with Jack Parsons (Jackson) UK's Chief Youth Officer. Craig Watkins is the CEO of Verian UK, a leading organisation specialising in understanding human behaviour to drive data-driven insights and improve public policymaking. With over 30 years of experience in the public sector, Craig leads Verian's world-class research team to deliver impactful solutions that change lives and inform decision-making globally. Verian's work focuses on using evidence and insights to tackle societal challenges and power decisions that transform communities. Episode Timestamps0:00 - What’s the purpose of this discussion, and who is Craig Watkins?(Introduction) 2:18 - What should you do if you don’t know what you want in life? 2:25 - How can reflecting on your experiences guide your journey? 2:40 - What makes a work experience truly fulfilling? 3:05 - Why is it important to bring your authentic self to work? 5:11 - What advice does Craig give to those who feel they need to mask themselves? 6:19 - How can workplaces support individuals with neurodiversities? 8:17 - When is adapting necessary, and how do you find balance? 9:37 - How should you choose roles that align with your true self? 16:20 - How do you discover what you truly want to do in life? 18:40 - What can young people learn from reflecting on their successes and challenges? 20:49 - How can you successfully adapt to a new career or environment? 26:33 - Why is being mildly uncomfortable crucial for growth? 28:46 - How can crises lead to valuable learning opportunities? 31:40 - How do you keep your ambitions alive while adapting to challenges? 35:49 - What motivates Craig Watkins to embrace each new day? 37:00 - Why is productivity and engagement key for personal development? 38:11 - How does food, culture, and memory shape personal and professional connections?Episode PartnerVerian is a global leader in research, evaluation, and communications, providing data-driven insights to improve public policy and tackle societal challenges. It operates across Europe, Asia-Pacific, and the US, empowering impactful decisions worldwide. *Disclaimer*The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here:https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here:https://www.nhs.uk/mental-health/

Transcribed - Published: 21 January 2025

Check out MadeYou:https://madeyou.co.uk/Episode GuestMeet Luke Todd, Co-Founder and Chief Executive Officer of MadeYou Ltd.Luke Todd, Founder and CEO of MadeYou, established the company in 2014 and has since led its growth and expansion into leadership training, executive coaching, employer branding, and 360-degree feedback, serving clients across Europe and internationally. As a Gallup-Certified Strengths Coach with over 25 years of experience, Luke brings a wealth of expertise in customer experience, as well as operational management across national and international SMEs. He has successfully founded and managed service, sales, technical support, RFP, design, and marketing teams. To maintain the focus and energy of learners, Luke is dedicated to building strong rapport, consistently applying real-world knowledge and experience to any topic or challenge. His extensive business background allows him to bring relatability and practicality to every learning environment.Episode Timestamps00:00 Defining Hard Work10:56 The Chaos of Entrepreneurship20:18 Education System Challenges23:08 Empowering Young Minds Through Leadership29:13 The Birth and Evolution of MadeU38:10 The Importance of Continuous Learning43:04 The Drive Behind EntrepreneurshipEpisode PartnerFounded in 2014, MadeYou has become a trusted name in leadership development and business coaching, particularly within the iGaming industry. Known for its hands-on, practical approach, MadeYou ensures that its insights and strategies are rooted in real-world business experience. Rather than delivering abstract theories, the close-knit team, including four client-facing coaches and trainers, helps clients not just learn but implement strategies that drive measurable business success.As the world transitioned online during the pandemic, MadeYou expanded its reach globally, serving clients across Europe, the UK, the Philippines, America, and Japan. The company offers a wide array of services, including leadership training, executive coaching, employer branding, and 360-degree feedback. Whether it’s strengthening leadership at the executive level or supporting individual career progression, MadeYou is committed to driving business success by focusing on people development.The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.

Transcribed - Published: 14 January 2025

Check out the latest careers at easyJet: https://bit.ly/3yCRlNS Episode Guest Paula Walsh, Chair of Arup meets with Jack Parsons (Jackson) UK's Chief Youth Officer. Timestamps 0:00 What’s the best advice for someone struggling to find their passion? 0:19 Why are place and people important in choosing a career? 0:30 Who is Paula Walsh, and what’s her career background? 0:43 Why is engineering described as a mix of creation and problem-solving? 0:55 How does it feel to see the tangible results of your engineering work? 1:02 Where are we now in terms of women in engineering? 1:22 What’s a life lesson that helps navigate career challenges? 2:00 What exactly does an engineer do? 3:33 How did a crazy physics teacher inspire a career in engineering? 5:12 What’s the role of curiosity in finding the right career path? 7:48 How can young people assess whether a workplace or project is right for them? 9:23 Why is honesty crucial in workplace interactions and decision-making? 12:48 How can young professionals identify and work with mentors effectively? 15:00 Does the construction industry naturally foster honesty compared to other fields? 18:50 Why is commercial awareness vital for engineers and technologists? 26:31 What steps is the industry taking to improve diversity and inclusion? 28:03 How can women address challenges and thrive in male-dominated industries? 43:53 What motivates leaders like Paula to keep striving in their careers? Episode Partner easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future. Disclaimer The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcribed - Published: 9 January 2025

Check out the latest careers at Weatherbys: https://www.weatherbys.co.uk/careers Episode GuestMeet Russell Ferris, CEO at Weatherbys Ltd.Russell Ferris is Chief Executive Officer of Weatherbys Ltd, one of the most renowned organisations in the worlds of horse racing, breeding and agri-genomics.With over 20 years senior management & directorial experience, Russell joined Weatherbys in 2016 from Sky Sports Racing channel At The Races. Previous to this he was Managing Director of Limerick Racecourse.Russell has overseen significant growth and transformation at Weatherbys, embracing innovative ways of working coupled with an International commercial strategy.Episode Timestamps00:00 The Importance of Early Experience05:04 Navigating Feedback and Imposter Syndrome10:49 Respecting Diverse Perspectives in the Workplace16:30 The Racing and Breeding Industry Overview21:32 Highs and Lows of the Racing Industry27:35 Future of Racing: Challenges and OpportunitiesEpisode PartnerWeatherbys is one of the most renowned organisations in global sport, having been at the heart of horse racing & breeding since 1770.A seventh-generation family company, Weatherbys delivers an extensive range of professional services across racing and breeding administration, compliance, racecourse and raceday marketing, bloodstock services, data, digital software solutions, animal genomics and banking & financeThe content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.

Transcribed - Published: 17 December 2024

Check out the latest careers at easyJet:https://bit.ly/3yCRlNSEpisode GuestMeet Simon Gallagher, CEO at Euronext London and Head of Global Sales.Simon Gallagher is the CEO of Euronext London and a Member of the Managing Board since 2024. With over two decades at Euronext, he has held pivotal roles including Head of Cash and Derivatives, Head of Equities, and Chief of Staff for European Cash Markets. Simon’s career trajectory reflects his expertise in planning, strategy, and leadership across various domains of the financial markets.Before joining Euronext, Simon worked in the oil and gas sector, focusing on political risk, industry analysis, and public affairs. His academic achievements include an MBA with distinction, a CFA certification, and advanced degrees in philosophy and economics, showcasing a blend of strategic and analytical acumen.Simon’s leadership is defined by resilience, adaptability, and a strong commitment to professional and personal growth.Episode Timestamps00:00 What am I going to get out of this project?01:09 What's your secret ingredient for adapting to change?02:12 How are you?03:22 What are your strategies for adapting to change?06:19 Can one skill define your career?08:09 Why is he on stage doing that?08:54 Can I present that idea?11:17 Were you an extrovert or an introvert growing up?13:52 What's your advice for building resilience?18:04 What makes Euronext a good place to start a career?23:33 What is your objective as a CEO?27:49 What should you research about a company?29:06 Can I add a third option?29:52 Is that the right direction?30:16 What benefits should I ask for?31:01 What does that say about you?33:05 Is it really that simple?34:37 What would your Netflix documentary be about? Episode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.The content provided on My Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and My Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.

Transcribed - Published: 12 December 2024

Check out the latest careers at West Brom Building Society:https://www.westbrom.co.uk/careersEpisode GuestMeet Jonathan Westhoff , CEO at West Brom Building Society.Initially starting his career in banking, and undertaking a wide variety of roles, from customer facing ones in branches across the Liverpool area to senior strategy and finance roles, Jonathan moved into the mutual building society sector where he has now been for over 24 years. Having specialised in strategy and finance, including operating as Finance Director at three societies, he moved to Chief Executive Officer of West Bromwich Building Society in 2011.With a passion for true purpose led business, Jonathan has overseen the transformation of the Society, refocussing its activities on its founding principles of 175 years, which means getting people into the security of their own homes.In addition to his role as Chief Executive, Jonathan also is a trustee and chair of the Society's charitable foundation, and chair of its residential letting subsidiary. He is also a past chair of the building society sector's representative body, the BSA.Episode Timestamps00:00 Overcoming Imposter Syndrome02:49 Navigating Early Career Choices06:10 The Importance of Confidence in Job Interviews09:04 Understanding Mortgages and Home Ownership11:50 Financial Preparedness and Savings14:54 The Role of Credit Scores17:56 Challenges in the Housing Market21:11 Creating a Positive Workplace Culture24:04 The Future of Mortgages and Housing SolutionsEpisode PartnerAt the West Brom Building Society, we know solid futures don’t happen overnight. So, we help you build the life you want – bit by bit.Whether you’re looking to own your first home or having savings you can rely on, we’ve been helping make it happen for 175 years. We’ve navigated our fair share of rainy days, and we still refuse to let a setback hold us back.We don’t use a one-size fits all policy. Instead, we dig deeper into your circumstances to really understand what you need. We’re always happy to chat – that’s just who we are. And we know everything we do adds up.So, we don’t just celebrate the end result. We bring job to every bit of the making. The first homes in the making. Nest eggs in the making. Confidence in the making. Life in the making.

Transcribed - Published: 10 December 2024

Check out the latest careers at easyJet: https://bit.ly/3yCRlNS  *Episode Guest* Meet Clare Scherrer, Chief Financial Officer at Smiths Group plc. Clare has extensive experience working with and advising a broad range of industrial companies around the globe. She has particularly relevant experience in the sectors in which Smiths has strong positions, including energy, safety & security and aerospace. She holds a BA from Harvard University and an MBA from the Harvard Business School. Clare joined Smiths from Goldman Sachs where she spent more than 25 years, and was a Partner for more than a decade, and most recently Co-Head of the Global Industrials business. Prior to joining Smiths, Clare had been a close adviser to the Group for a number of years. Prior to Goldman Sachs, Clare was a consultant at McKinsey & Company. *Episode Timestamps* 00:00 Opening Doors: The Importance of Curiosity and Application 02:12 Career Beginnings: Lessons from First Jobs 08:40 Navigating Opportunities: Keeping Doors Open12:30 The Art of Showing Up and Speaking Up 14:40 Finding Balance: Challenge vs. Overwhelm 18:25 Handling Disappointment: Learning from Setbacks 20:42 The Role of a CFO: Protecting and Propelling 26:31 Starting a Career in Finance: Finding Your Path 32:40 Money Management: Tips for Young People 37:55 Daily Motivation: Pouring a Cup of Ambition *Episode Partner* easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.

Transcribed - Published: 5 December 2024

Check out the latest careers at easyJet:https://bit.ly/3yCRlNS Episode Guest Meet Christian Pau, Vice President and General Manager UK & Ireland at The LEGO Group. Christian Pau has been with The LEGO Group for 12 years where his current role is Vice President and General Manager UK & Ireland. His previous position was Vice President of Strategy and Transformation in Denmark and before this was Senior Sales Director of LEGO GmbH for Germany, Austria and Switzerland. Before joining The LEGO Group, he spent 9 years with The Boston Consulting Group. Episode Timestamps 00:00 Life Lessons and Tough Messages 02:09 Career Decisions and Authenticity 05:58 Curiosity and Career Exploration 10:14 Finding Your Authentic Self 13:57 Making Tough Decisions 17:48 Building Networks and Mentorship 22:08 The Importance of Play 25:57 Overcoming Imposter Syndrome 29:47 Resilience and Energy Sources 33:58 Opportunities at LEGO Group Episode Partner easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.     

Transcribed - Published: 27 November 2024