Sharon Doherty, Chief People & Places Officer at Lloyds Banking Group: Leading One of the UK’s Biggest Banks
My Duvet Flip by Jack Parsons
Jack Parsons
4.2 • 8 Ratings
🗓️ 4 March 2026
⏱️ 43 minutes
🧾️ Download transcript
Summary
Episode Guest:Sharon Dockerty is the Chief People and Places Officer at Lloyds Banking Group, leading people strategy, workplace experience, and culture across a workforce of around 80,000 colleagues. She’s built her career across major organisations including Heathrow and Vodafone, with a leadership style grounded in resilience, straight talking, and backing young people to thrive.Episode Chapters:0:00 Introduction1:18 What Gets You Out of Bed in the Morning2:07 Sharon’s First Job Selling Flowers at 103:24 Sharon’s Journey from Humble Beginnings3:49 The Four Chapters of Sharon’s Career5:05 Why Career Paths Are Rarely Planned6:39 Learning to Work Hard and Create Opportunity7:48 Advice for People in Career Chapter One8:13 How to Know if You’re Working with the Right People9:07 Choosing Positive People in Your Life11:41 What Sharon Would Do Differently Early in Her Career13:12 Building Heathrow Terminal 513:52 What It Means When Leaders Take a Risk on You15:10 Changing Safety Culture in Construction17:38 Lessons from Lifelong Learning19:31 Leading Through Crisis at Heathrow21:29 The Leadership Lesson That Changed Everything22:38 Handling Pressure and Protecting Your Team24:21 Are Young People Less Resilient Today26:12 Inside the Role of Chief People and Places Officer27:30 Leading 80,000 People at Lloyds Banking Group28:32 How Leaders Know if Culture Is Working29:37 From Leaving Home Young to Banking Leadership31:02 Why Apprenticeships Matter32:36 Apprenticeship Opportunities at Lloyds33:58 Why Tech and Data Are the Future34:27 Why Lloyds Banking Group Matters to the UK36:31 Helping Britain Prosper37:20 Advice for Young People About Money37:45 The Power of Saving Early41:51 Sharon’s Duvet FlipEpisode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Nearly on everything, even your family, you can still make choices. |
| 0:04.0 | Is this giving me positive energy? Is this helping me grow or is this pulling me down? |
| 0:09.0 | You make choices, even when they're difficult choices. |
| 0:11.0 | Incredible. You don't overcomplicate things. |
| 0:13.0 | You break it down to make it really simple, which I love. |
| 0:16.0 | Hello, I'm Sharon Docherty, the Chief People and Places Officer at Lloyd's Banking Group. |
| 0:20.0 | We have over 80,000 people and 28 million customers, and this is my duvet flip. There's a number of chapters to your career. There are. I can't wait to hear them. Chapter 1, I would say, was about getting going, not being afraid to ask for help. And you said chapter two was one of the best chapters. |
| 0:38.0 | Yeah. |
| 0:38.8 | Why was it one of the best? |
| 0:40.0 | Life is all about being around good people and being part of an amazing team that ran Heathrow. |
| 0:46.4 | It was just a blast and a lot of responsibility very, very early. |
| 0:49.8 | And what happened next? |
| 0:50.6 | Chapter three, learn in terms of career breaks. |
| 0:53.9 | It's 10% luck, 40% competent, and 50% is hard work. |
| 0:59.2 | And then chapter 4 has been financial services. Nearly four years now at Lloyd's Banking Group. |
| 1:04.0 | Fantastic people that I've had a chance to learn from. |
| 1:06.2 | Your storytelling, you're a good storytelling. And just being you, I love it. |
| 1:09.7 | My story was so good. Your story's so good. |
| 1:11.6 | You like stories. |
| 1:12.6 | I like stories and this is why this show is so real. |
| 1:14.6 | We've got time for one more question. Are you ready for it? I'm ready. Of course you do, they flip. What gets you out of bed in the morning? Oh gosh. It would be... Hello, I'm Sharon Docherty, the Chief People and Places Officer at Lloyd's Banking Group. |
| 1:26.2 | Before seeing Downey Jack, I am feeling super pumped. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Jack Parsons, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Jack Parsons and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

