4.2 • 5 Ratings
🗓️ 14 August 2025
⏱️ 45 minutes
🧾️ Download transcript
Episode Guest:
Valerie Michie is the CEO of Choice Care Group and a passionate advocate for the power of social care careers. With a background in leadership across multiple sectors, she’s committed to making care more visible and accessible for the next generation.
Careers at Choice Care Group:
https://bit.ly/45epykU
Episode Timestamps:
0:00 Introduction
0:42 Why Valerie joined My Duvet Flip
1:44 Valerie’s first proper job at Asda
3:23 Lessons in communication and teamwork
5:00 Becoming a better communicator through listening
7:06 Pushing through discomfort and growing confidence
8:19 From graduate uncertainty to KPMG
9:32 Realising accountancy wasn’t her calling
11:02 When to move on or stay in a job
12:47 The “black circle” diary reflection method
13:44 Worst money mistake Valerie ever made
14:28 The power of saving early: Valerie’s top money tip
16:12 Why reflection matters in your career
18:30 Reflecting as a team in the care sector
20:03 Why young people rush — and shouldn’t
21:29 Valerie on becoming a CEO
23:06 Advice for new starters in any industry
24:11 Give it a year — Valerie’s rule of thumb
25:57 What a CEO actually does at Choice Care Group
27:00 Career paths within care: Support Worker to Manager
28:44 What makes a great care worker?
30:01 Why care is a brilliant industry for young people
31:05 Making care and support more visible
33:00 What young people told Valerie about joining care
34:28 Where Choice Care Group operates
35:09 Why join Choice Care Group?
36:06 What care taught Valerie that corporate life didn’t
37:00 “Choices Got Talent” and holding hope for others
39:45 Valerie’s advice to care job applicants
41:22 Valerie’s life lesson: listen first
43:39 Valerie’s duvet flip: what gets her out of bed
Episode Partners
📊 Compare the Market
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0:00.0 | Hi, my name is Valerie. I'm the chief executive of Choice Care Group. We employ just under |
0:07.0 | 3,000 people and this is my dovet flip. What did your first proper job take you? |
0:13.2 | My first proper job where I really learned loads actually was working in ASDA. It was a brilliant |
0:18.0 | founding, the way that they communicate in. How did you become a good communicator? |
0:22.6 | My advice would be don't stress. How do we get our message across? |
0:25.6 | How do we listen? I think that's underrated. |
0:27.6 | Don't worry about what you don't have. Think about what you're good at and build on it. |
0:31.6 | What's your duvet flip? What gives you out of bed in the morning to flip the dovet? |
0:34.6 | Well... |
0:40.3 | Hi, my name is Valerie. I'm the chief executive of Choice Care Group. |
0:44.3 | I said yes to coming on my dovi flip because we are trying to reach more young people |
0:50.3 | and my team persuaded me this was the place to do it. |
0:53.3 | I haven't met Jack before but I have |
0:55.7 | watched lots of his interviews and I think he does a really good job. I am slightly nervous but I'm |
1:01.0 | also excited to have the conversation with Jack today. I hope the audience takes away the brilliant |
1:07.4 | work that people do and care and if they're looking for something to do that they |
1:11.2 | bear it in mind. |
1:18.9 | Hello, I'm ready. Let's do it. |
1:22.8 | So welcome to my dove-flip. How are we? |
1:25.1 | I'm very well, thank you. I am really excited to be here thank |
1:28.5 | you for having me well I'm excited because we're going to learn about your career and also about the |
1:32.6 | industry because I think the industry is fantastic and we need to get more people especially young |
... |
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