Zuzi - Talking Directly to Coffee Lovers
The Story of a Brand Show
Ramon Vela
4.9 • 147 Ratings
🗓️ 18 February 2022
⏱️ 29 minutes
🧾️ Download transcript
Summary
This episode is brought to you by Sendlane.
Oscar De la Peña and Ana Victoria De la Garza wanted to make a hard beverage brand that "talked directly to coffee lovers" because they didn't see anything like it on the market. Their quest led them to become co-founders of Zuzi.
The husband and wife team had been working comfortable corporate jobs and were pondering buying a house but couldn't shake the itch of starting a project on their own. The idea of an espresso martini was the idea that stuck with them.
Within hours of signing a contract to buy that home, they changed their minds and devoted the funds instead toward their new business idea.
Zuzi debuted just as the economy slowed down due to the COVID pandemic. Manufacturers were focused on making hand sanitizer and weren't interested in helping a startup with their project. That was a bump in the road.
In Part 1, Ana Victoria and Oscar talk about:
* Their gratitude for the support they've gotten from friends and family.
* How they changed gears from safe careers in the corporate world to pursue their entrepreneurial dream.
* How Oscar's journey from Mexico to college in the U.S. influenced and inspired the direction of their careers.
* Embracing the risk of leaving behind fixed salaries for something they always wanted to do.
* The challenge of creating a startup product at the dawn of the COVID pandemic.
Join Ramon Vela, Ana Victoria De la Garza and Oscar De la Peña as they break down the inside story on The Story of a Brand.
For more on Zuzi, visit: https://www.drinkzuzi.com/
Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.
*
This episode is also brought to you by Sendlane.
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They over-invest in paid acquisition and under-invest in retention.
Luckily, Sendlane makes it easy to solve this problem. Sendlane is an E-Commerce Customer Experience Platform helping hundreds of DTC brands to tighten their existing customer relationships.
Sendlane automates personalized customer experiences through Welcome and Abandoned Cart workflows, SMS, Deep Data Integrations with Shopify and WooCommerce, multi-store functionality, and much more.
Plus, they don't stand for lazy customer support. Their San-Diego-based team has an average 1-minute response time from a live human, making sure you never get stuck in a chat queue ever again.
Curious about how Sendlane can help your DTC brand grow? Schedule a demo with a Specialist. Visit https://www.sendlane.com/story
Transcript
Click on a timestamp to play from that location
| 0:00.0 | you guys were just starting out what went on through your head when things started closing down |
| 0:06.3 | we saw it i think as an opportunity it was more like um like okay so everything's kind of slowing down |
| 0:19.1 | we have to find an opportunity in this. |
| 0:22.4 | And that opportunity was that it gave us more time to focus on what we needed to do |
| 0:26.8 | and get to that goal date of, you know, launching this in January 2021. |
| 0:35.5 | So that's kind of what we did. |
| 0:37.3 | We took that time where everything was kind of in pause, |
| 0:41.3 | and we started working on it as hard as we could and as fast as we could and pushing. |
| 0:47.7 | So we kind of tried to see the good in everything that was going on. |
| 0:58.8 | Okay. and everything that was going on. Recorded at Send Lane Studios. |
| 1:01.5 | This is not your average entrepreneur or e-commerce podcast. |
| 1:05.4 | And he's not your average host. |
| 1:08.2 | This is the story of a brand with your host, Ramon Vela. |
| 1:14.5 | If all DDC companies were forced to turn off their Facebook ads, they'd be dead on arrival. |
| 1:20.5 | Why is that? Well, they overinvest in paid acquisition and underinvest and retention. |
| 1:26.8 | Luckily, Send Lane makes it easy to solve this problem. |
| 1:30.3 | Sendling is an e-commerce customer experience platform helping hundreds of DTC brands to tighten |
| 1:35.3 | their existing customer relationships. |
| 1:37.3 | Send Lane automates personalized customer experiences through welcome and abandon cart workflows, |
| 1:42.3 | SMS, deep data integrations with Shopify and |
| 1:45.7 | WooCommerce, multi-store functionality, and much more. Plus, they don't stand for lazy |
| 1:51.5 | customer support. Their San Diego-based team has an average, get this, one-minute response time |
... |
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