Unblocking Feedback
The Look & Sound of Leadership
Essential Communications - Tom Henschel
4.8 • 1.3K Ratings
🗓️ 4 March 2021
⏱️ 22 minutes
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| 0:00.0 | Welcome back to the look and sound of leadership, an ongoing series of executive coaching tips |
| 0:08.7 | designed to help you be perceived in the workplace the way you want to be perceived. |
| 0:13.5 | I'm Tom Hentrel, your executive coach, and today we're talking about unblocking feedback. |
| 0:23.3 | Martin was disruptive. |
| 0:26.4 | There was a long history of complaints against him. |
| 0:29.9 | After the most recent grievance meeting, he was given a coach, me. |
| 0:38.1 | The fact that people were upset with him was something Martin knew the way a reckless |
| 0:42.2 | driver, seeing chaos in his rearview mirror, wonders how all that happened. |
| 0:48.6 | Because he didn't understand his contribution to the upset, he was unable to keep it from |
| 0:53.6 | happening again. |
| 0:55.8 | He knew he was stuck in a loop, but didn't understand how to stop it. |
| 1:00.2 | What he was beginning to understand was that his lack of understanding might possibly |
| 1:04.8 | cost him his job. |
| 1:08.5 | I had shared a tool with him, the Johari window, that helps people see into their blind |
| 1:14.9 | spots. |
| 1:15.9 | He said, you're saying this problem of mine is something about me that everyone else |
| 1:19.1 | knows, but I don't know it about myself. |
| 1:20.8 | It's my blind spot, but that's why you're here, right? |
| 1:24.7 | You're going to shrink my blind spot. |
| 1:27.3 | No, I said, you're going to shrink your blind spot, but I am happy to help. |
| 1:32.7 | How am I going to do that? |
| 1:33.9 | He asked. |
... |
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