The Silent Mistake Brilliant People Make When the Pressure’s On

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 2 April 2025

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company In this episode of Negotiate Anything, host Kwame Christian and guest Matt Abrahams delve into the art of effective communication, particularly when responding on the spot in high-stakes situations. Matt, a communication expert, shares insights from his new book, "Think Faster, Talk Smarter," and emphasizes the importance of mindset, audience understanding, and empathy. They discuss common communication pitfalls and provide tangible strategies to improve spontaneity and connection in both personal and professional interactions. Listeners will discover how reframing mindset and practicing spontaneity can lead to more authentic and effective communication. In this episode, we cover: The significance of mindset and empathy in effective communication. Strategies for improving spontaneity and adapting communication under pressure. The importance of thinking about your audience's needs rather than just your message. Listeners will learn: How to approach spontaneous communication as an opportunity rather than a challenge. Techniques to improve connection through paraphrasing and empathy. Ways to prepare effectively for impromptu interactions in negotiations and daily conversations. Keywords: negotiation, communication skills, spontaneous communication, effective communication, empathy in negotiation. Connect with Matt Buy the Book: Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot Listen to: Think Fast, Talk Smart Podcast Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0	Hey, I'm Kwame Christian and you are about to step into the world of Negotiate Anything,
0:06.2	the number one negotiation podcast in the world where we teach you how to make difficult conversations easier while getting more of what you want in the process.
0:14.7	Each episode is packed with practical tips and strategies from the experts.
0:19.5	We delve into negotiation, conflict resolution,
0:22.7	and leadership skills that are crucial in both business and in life. Whether you're closing a deal,
0:28.3	managing a team, or navigating personal relationships, negotiate anything provides you with the tools
0:33.9	you need to succeed. Our conversations are real, relatable, and most importantly, rooted
0:39.8	in practicality. So if you're ready to transform your conversations and elevate your negotiation skills,
0:46.2	join me on Negotiate Anything. Subscribe and listen on Apple Podcasts, Spotify, or wherever you love to
0:52.7	listen. Let's make every conversation a winning negotiation.
0:59.0	Matt, thanks for joining us today. Thanks. I am super excited to be here with you. Yes, and we are
1:04.6	excited to have you, my friend. So how would you get us started by telling us a little bit about
1:08.2	yourself and what you do? Yeah, I am somebody who is passionate about communication.
1:12.5	I'm a lecturer at Stanford's Graduate School of Business, where I've been for over 13 years.
1:16.4	I teach strategic communication.
1:18.9	I host a podcast called Think Fast, Talk Smart.
1:21.8	It's all about communication skills.
1:23.9	And I have a new book coming out called Think Faster, Talk Smarter.
1:27.4	And it's about how to speak
1:28.4	better in spontaneous situations like answering questions like we're about to do, giving feedback,
1:33.9	making small talk, all of that. So I'm very excited to share all of that with you.
1:38.8	I love this. And listeners, you're going to get a master class here because now we're going to
	...

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