Every no is a chance to leave a lasting impression that brings them back later.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Thank you. Now here's your host, Brian Burton and Nate Minnick. Hey, welcome to another episode of the Waste No Day podcast.

Your host, Nate and Brian, hanging out with you again.

Looking forward to a great episode today as we're talking about a very important subject and one that is going to be relevant probably to everybody listening.

And that is how you behave after you lose the sale. Lose the sale, don't get the sale, got told no.

However you want to phrase it, there is a behavior that comes in that moment and in the moments

after that matters not only to you as a person, but also to the client that you're serving

right now and to your future clients. It's going to be a great topic where you're looking

forward to diving into this because as much as we love talking about sales and closing and everything that comes

with the highs of that, there's also the lows of that, right? And sometimes the behaviors that

we conduct ourselves in in the low times is actually more important than the behaviors that we

do when life is going just cherry. So it's going to be a great conversation today as

perhaps you'll be able to hear and see yourself in some of the descriptions or behaviors we

address about how to properly handle or not handle not getting the sale. Before we jump into

that conversation, we're about to have a little bit of an introduction

for you ourselves, and we're going to start it off as we usually do with a quote from Brian.

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