The Client Experience for Getting Real Estate Referrals | Tom Ferry Podcast Experience

The Tom Ferry Podcast Experience

Tom Ferry

Education, Business, Self-improvement

4.7 • 1.1K Ratings

🗓️ 15 February 2023

⏱️ 53 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Real estate referrals… The golden gift that keeps on giving. Referral clients come in already knowing, liking, and trusting you based on what you did for someone they care about. So how do you build your business around generating real estate referrals? The key is to center everything you do around the client experience. In this episode of the Tom Ferry Podcast Experience, I talk with Austin, TX superstar team leader Lisa Munoz about her unique business model which aims at delivering clients next-level service. We delve into: The structure of her team Her “Care Bear” client specialist Why she chose to have her sales staff on salary An effective buyer’s consultation And, of course, getting more real estate referrals If you’re in the process of building your team and want to create a referral-based business, this is an episode you need to watch.

Transcript

Click on a timestamp to play from that location

0:00.0	So here's the thing, entrepreneurs, leaders, salespeople.
0:05.9	We all want to create consistent, repeatable, and scalable ways to grow our business and
0:10.1	our income.
0:11.1	And we want to do it better, faster, and more seamlessly.
0:14.2	Why?
0:15.2	So we can actually enjoy our lives, take vacations, and spend the quality time that we want
0:18.9	with the people that we love.
0:20.6	How do we do all this without spending a fortune or running ourselves ragged?
0:24.9	That's the big question, and this show is dedicated to the answer.
0:30.0	Hey, welcome back to the podcast.
0:34.1	I have the Lisa Munoz in the house from Austin, Texas.
0:37.8	Thanks for making the drive up and hanging out with me today.
0:41.0	I am so excited about talking to you.
0:43.2	Yes.
0:44.2	So I was reflecting on really the first time we connected.
0:48.2	And you told me some stories that I remember just immediately, like grabbing some of my team
0:52.0	and saying, I need this guy on the podcast.
0:54.2	Like, she's doing some really special stuff.
0:56.6	For the people that haven't met you, that was funny in your comment about the bond.
0:59.6	You're like, I don't know who are these people.
1:02.6	For the people that haven't met you, you've been selling Rolls-State in Austin for 20 plus
1:06.0	years.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Tom Ferry, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Tom Ferry and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.