The Call Most Techs Waste

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 546 Ratings

🗓️ 27 April 2026

⏱️ 63 minutes

🔗️ Recording | iTunes | RSS

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Summary

Atlantic City. July 17th and 18th. Two days on objections, in-home sales, and the real conversations most techs are losing right now. Tickets and VIP info at: wastenodaybootcamp.com Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about maintenance calls, communication, trust, sales...

Transcript

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0:00.0	It was a survey done where they found that 20% of the salespeople made 80% of the commission.
0:10.0	They wanted to come up with what was the reason that the top 20% were so much better than the bottom 80.
0:15.7	The only difference they could finally come up with was that the top 20% asked everyone they presented
0:22.4	to to take it. A direct question to ask them to buy it. As many as eight times, but at least once.
0:29.8	And the bottom 80% of salespeople never asked a single time.
0:43.4	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.4	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:53.9	It is a never-ending discipline. It is a never-ending discipline.
0:56.1	It is a refuse to lose pursuit.
0:58.3	It is a wake-up call every morning to waste no day.
1:02.0	Now here's your host, Brian Burton and Nate Minnick.
1:18.7	Hey. Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian, hanging out with you again. Looking forward to another great show. As always,
1:23.2	whether or whenever you're listening to us, whether it's Monday morning, bright and earlier,
1:26.0	you catch us later in the week. We're going to bring another great episode for you, to you, for your improvement.
1:31.5	This time, no different as we're talking about the 10 commandments of a maintenance call.
1:37.0	Brian put these together.
1:38.3	They are 10 great ways to keep yourself focused, dialed in, and productive with generally the right outcome is what we're
1:46.3	looking for. Five stars from that homeowner, and they are engaged in some new ideas of what you
1:53.7	have brought to them, and you have done the service of a professional in their house. It's going to be
1:57.4	a good conversation. We're looking forward to it. Before we get to the meet of that show, we're going to have just a little bit of time to open it up and get
2:03.8	yourself thinking. We're going to start off with a quote from Brian. Peter Drucker, the king of
2:09.2	management, said the aim of marketing is to know and understand the customer so well that the
	...

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