I better help that customer. I better make some money. So I'm going to run the call exactly the same if he was 8 a.m. in the morning.

You know, such as the little things that nobody likes to do, you got to have consistency on it.

And I guarantee you you will win. And I always say this, you know, without discipline,

you will never start. And without consistency, you will never finish. So you got to have both.

You have to have all three, but mainly discipline and consistency.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services

industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset. It is a never-ending

discipline. It is a refuse to lose pursuit. It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian,

hanging out with you one more time and finally on some high quality of mics.

So apologize for some previous technical difficulties, but we're back in it, and hopefully

it is sounding great.

And if not, too bad, because it's still our voices and we can't make anything about that.

So the best we can do is give you high quality audio and high quality guests.

And none other than Mr. Mario Martinez is going to be joining us today,

Vice President of Service Mines, Benjamin Franklin Plumbing, out of the southeastern

portion of the country.

And he is going to be talking to us about the three keys of running a successful call.

It's going to be good stuff.

But, of course, before we do that, Brian and I are going to spend a little time ourselves.

...