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Negotiate Anything

Sparring Session 6.0 with Sunni DiNicola

Negotiate Anything

American Negotiation Institute

Business, Education, Self-improvement

4.7748 Ratings

🗓️ 3 November 2017

⏱️ 13 minutes

🧾️ Download transcript

Summary

I play the role of a client who owes his lawyer money in this sparring session with Sunni DiNicola. Listen to learn how she works with clients in this position to get what she deserves while preserving the relationship. Click here to access Sunni's Website Click here to Get a FREE 30 DAY TRIAL of FreshBooks Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity

Transcript

Click on a timestamp to play from that location

0:00.0

Hello and welcome to our sparring session. In our sparring sessions, we invite our guests to showcase their skills in a realistic scenario. In these sessions, don't look at what I do, look at what our guests does, and learn from their style. In some sessions, I'm pretty easy to deal with, but usually my goal in these conversations is to become the embodiment of your worst nightmare, someone who's unnaturally persistent, unnecessarily difficult, and at times a little bit socially awkward. I want these conversations to be more difficult than it would be in real life, so when you encounter these types of situations, you'll know exactly how to handle it.

0:38.4

We do the exact same things in our trainings and in our one-on-one coaching sessions with clients.

0:43.1

I strongly recommend listening to the accompanying episode with our guests before listening to

0:47.4

the sparring session. That'll give you a little bit more context and help you to develop a better

0:51.8

understanding for the scenario. So without further ado,

0:55.4

let's jump into this sparring session. All right. So in this hypothetical situation, I am a business

1:01.9

owner. I sell socks. And I had a difficult situation with one of my manufacturers. And Sunny and her

1:09.4

team came in and solved the problem. And there was

1:12.9

supposed to be a retainer paid. I did not pay the last month's installment. And now I am behind

1:18.2

$2,000. And so Sonny is going to call me and chat with me about that. Sounds good. All right.

1:24.8

Let's rock and roll. All right. Hi. Is Kwame there? Yes, this is Kwame. How are you? Hi, Kwame. It's Sunny Dean and Cole with Lardier McNair. How are you? Oh, I'm all right. I'm doing okay. Okay. You kind of sound like you're not doing okay. Is everything been okay with the sock business? Well, you know, it's, you know, it's here August 21st.

1:47.6

It's end of the summer.

1:49.6

People aren't really too keen on wearing socks during the summer.

1:52.9

So it's been a bit, a little bit slow.

1:55.4

But yeah, it's been a bit slow.

1:57.8

But yeah, I'm sorry.

1:58.7

I've been meaning to get back to you.

1:59.8

I know I know I have a good idea of why you're calling today. I'm a bit behind. I know that.

2:06.4

And you know what, Kwame? That's the reason I'm calling you. I mean, we really appreciated that you had so much faith in our firm to help you out with the manufacturer. And I think, you know, we both agree that you had a pretty good

2:17.8

outcome. And I think when I'm looking at your last invoice, there's about $2,000 left to pay on your

2:24.2

bill, which is, that happens to a lot of people. I just want to know, can we discuss potential

2:29.2

plans to get this paid off? I could work a payment plan out with you every month, or I could give you a percent off

...

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