Options, Options, Options - Part 2 - Special Guest: Johnathan Jordan

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 8 March 2021

⏱️ 69 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today’s show, we interview special guest Johnathan Jordan. Johnathan, better known as JJ, is a heating and air conditioning service technician at One Hour Heating and Air Conditioning in Lancaster, PA. Coming up through the apprentice program his years are few but his abilities are great. Adopting the concept of presenting with options early in his career, JJ refined his presentation to experience great success in his career. Exploring how he uses the tool, constructs the message, and presents, this podcast dives into the specifics of how he is making it work and how it could work for you.

Transcript

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0:00.0	That's why it's so important to understand the proper words to use, why they're important,
0:09.0	and to just lay the foundation to get the trust from the customer.
0:13.0	Once you have the trust of the customer, that's where all the doors are open to give any option they choose.
0:20.0	And even sometimes they
0:21.0	want to do option two, you can guide them to option one just because they trust you and they
0:25.2	believe that you're doing what's best for them. And at the end of the day, like, that's what our
0:29.3	job is to serve the client at its fullest capacity.
0:37.1	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.9	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:54.5	It is a never-ending discipline. It is a never-ending discipline.
0:56.6	It is a refuse to lose pursuit.
0:59.1	It is a wake-up call every morning to waste no day.
1:03.1	Now here's your host, Brian Burton and Nate Minnick.
1:20.0	Hey. Hey, welcome to another episode of the Waste No Day podcast. I'm your host, Nate. I'm your co-host, Brian.
1:27.5	It's so good to be with you on a new Monday and new week, and we're really excited for our topic of discussion and our interview today.
1:30.5	We're focusing on options, options, options.
1:33.2	And we have a new guest with us today.
1:34.5	His name is Jonathan Jordan.
1:39.0	He is a service technician with one hour heating and air conditioning in Lancaster, Pennsylvania.
1:43.1	And he's going to be giving some of his expertise today on our topic.
1:43.8	Welcome, Jonathan. Glad to be here.
1:45.5	JJ. What's up, J.J. What's up, Brian. Yeah, it is kind of hard to change that name. We know you so
	...

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