Welcome to Lessons episodes of Success Story, part of the HubSpot Podcast Network.

These Lessons Episodes will be shorter conversations with past guests,

valued members of the Success Story community, and myself. They'll be focused on teaching you

actionable insightful takeaways that you can use to upskill your personal and

professional life. Let's talk about franchising.

Let's talk about franchising as a model because I've never spoken to anybody on this show that has

franchised anything actually.

It's probably a detriment to the show.

But it's a huge opportunity for

entrepreneurs and for business owners so why did you decide to do this you didn't

scale 1-800 got junk through a franchise model correct it was just a pure

or did you no no I did I I so I grew the rubbish boys which became one that kinder got junk

For eight years to a million and then I started to look at franchising it took me 10 years to get to the point where I had something that I could franchise. And for me franchising was how do you, like McDonald's, how do you have these

cookie cutter type systems and processes that others can follow?

It's a playbook and I chose it because I'd always been in love with what Ray Crock

the the one who popularized the McDonald's brand, how he built a business

where people had skin in the game, this was their business, he just gave them a playbook and

a recipe, and then the coaching and support to really grow.

And we did that with 1-8under-Got junk.

Once we franchise the business, we went from 2 million to 100 million in 6 years.

And it was just hyper-growth for us.

And we've done the same thing with Shach, Shine, and Wow

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