Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating,

air conditioning, and electrical. More than a podcast, Waste No Day is a credo, a determination,

a mindset. It is a never-ending discipline. It is a refuse to lose pursuit. It is a wake-up call

every morning to waste no day. Now here's your host,

Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast. I'm your host Nate. And I'm your co-host, Brian.

And we have a new topic that we're breaking down for you. This one is a comparative topic.

We're talking about having a killer culture or having a culture that kills. Make sure you tune into part two of this podcast to hear an interview with Todd Helm.

He is a service plumber and a field supervisor with Benjamin Franklin Plumbing, and he

is going to give us some practical insights into having a killer culture, coming from cultures

that have been killing for him, and just the impact that that experience has had on him

both personally and financially and how he continues to work towards it even today. But for now,

we want to introduce the subject for you with a little back and forth with Brian and myself.

And to do that, we start with our quote, Brian.

If you are lucky enough to be someone's employer,

then you have a moral obligation to make sure people

look forward to coming to work in the morning.

John Mackey of Whole Foods.

That is a heavy quote, specifically for Brian and myself

as we lead teams.

And if you are listening to this podcast and you're a leader as well,

then you understand the importance and the accountability

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