Hello, is this Mr. Locke?

No, I'm not interested.

Have you ever received a telephone call from a telemarketer?

They're so annoying that you could tell they're reading from a script.

They sound so mechanical and they sound like a robot.

Now, why do most people struggle when it comes to speaking effectively over the phone. The reason is very simple,

because you've never been taught in school on how to use this device. When I believe the telephone

is one of the most powerful communication tools that's ever been invented, yet in school there's no

telephone 101 or telephone

two or two. We just learn from mistakes or learn from other people's mistakes. Today I'm

going to share with you three simple techniques that would give you more confidence when

you're speaking over the phone. Doesn't matter if you're selling, it doesn't matter if you're

talking to your friend, it doesn't matter if it is using it for your job,

you're gonna walk away with some powerful insights

on how to use this particular device.

So, technique number one,

and that is use the person's first name.

Unless your job requires you to use the last name,

what I would suggest is you use the first name of the other person.

Now, why do you want to do that?

The minute you use their last name, it shows them,

it signals them, that you are a salesperson,

...