Hello, my friend, and welcome to another episode of Negotiate Anything. Thanks for spending

time with us today. It's listeners like you in 181 different countries that have made Negotiate

Anything the most popular negotiation and conflict resolution podcast in the world. I'm your host,

Kwame Christian. I'm a business lawyer, mediator, professor, and the director

of the American Negotiation Institute. Before we get started, I have two quick questions for you.

Is negotiation a critical part of what you do? Do you need to resolve conflict and persuade at work?

If you answered yes to both of those questions, visit our website to learn more about our negotiation

workshops. We've traveled

the country working with professionals just like you, and we'd love to have the opportunity

to work with you too. Check out the link in the description to learn more. Mike, thanks for joining

us today. Hey, Kwame, thanks for having me. Very happy to be here. Yeah, it's a pleasure to have you.

So how about you start us off by telling us a little bit about yourself and what you do?

Absolutely.

So, again, my name is Mike.

I've been in retail and EDSC sales for the past 13 or so years.

And I am currently a regional sales manager for Econox.

I coach and manage high-performing sales teams in

Westchester, Connecticut, Animal Island, based at New York, got into negotiation after I became a sales

manager. And I found that when I was reading about negotiation, there were many, many similarities

between what I learned in sale and what I was learning

about negotiation. So there were a lot of, again, similar themes, but really the one that piqued my

interest the most was this whole concept called saving faith. And this was actually familiar to me

...