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Negotiate Anything

How to Overcome Suspicion with Nick Glimsdahl

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7748 Ratings

🗓️ 21 May 2021

⏱️ 22 minutes

🧾️ Download transcript

Summary

In this episode, Nick Glimsdahl, Director of Contact Center Solutions at VDS and Podcast Host of Press One For Nick, discusses overcoming suspicion using a unique framework. Request a Custom Workshop For Your Company Get Free Access to Over 15 Negotiation Guides Press 1 For Nick Podcast VDS: Contact Center and Customer Experience Solutions Follow Nick on LinkedIn Follow Kwame on LinkedIn Kwame Christian with Nick Glimsdahl

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, my friend, and welcome to another episode of Negotiate Anything. Thanks for spending time with us today.

0:08.4

It's listeners like you in 181 different countries that have made Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.

0:18.6

I'm your host, Kwame Christian. I'm a business lawyer, mediator,

0:22.7

professor, and the director of the American Negotiation Institute. Before we get started,

0:27.0

I have two quick questions for you. Is negotiation a critical part of what you do? Do you need to

0:32.2

resolve conflict and persuade at work? If you answered yes to both of those questions, visit

0:36.9

our website to learn more

0:38.1

about our negotiation workshops. We've traveled the country working with professionals just like

0:42.4

you, and we'd love to have the opportunity to work with you too. Check out the link in the

0:46.4

description to learn more. Nick, thanks for joining us today. Thanks for having me. Yeah, it's my pleasure.

0:53.8

The tables have turned. Thanks for having me. Yeah, it's my pleasure. The tables have turned.

0:57.3

I'm not sure. It's always, it's always interesting when you interview somebody and what they're

1:02.4

going to come back with. Exactly. This is going to be revenge, right? Just kidding. But before we get

1:08.7

into it, let's tell the listeners about yourself and what you do and

1:12.8

also about the awesome podcast that you have.

1:15.3

Yeah.

1:15.6

So my name is Nick Limsdahl.

1:17.6

I work for a company called VDS.

1:19.6

I'm the director of contact center solutions there.

1:22.5

Our organization really helps organizations understand what they have today inside that contact center

1:29.8

by doing a verifying assess, and we call it a full-on assessment.

1:33.1

It could be an hour or it could be five days to truly understand what they're trying

...

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