Hello and welcome to another exciting episode of Negotiate Anything. I'm Kwame Christian. I'm a business lawyer by trade, but my passion lies in teaching you the keys of persuasion and conflict resolution. My goal is to empower you to engage in these conversations confidently and effectively by not only sharing what works, but by also uncovering

why these techniques work through revealing the psychological principles that lie behind persuasion.

This podcast is brought to you by the American Negotiation Institute, where we put on workshops

that are designed to make your difficult conversations easier.

These leadership workshops focus on conflict management and negotiation and will give you the

confidence you need to get more of what you want without jeopardizing relationships.

Check out the link in the description if you're interested in learning more.

Our guest today is Jessica Petit.

Jessica works with organizations that want to have tough

conversations, and in today's episode, she's going to teach us how we can listen more effectively

and not just listen strategically, but also listen in a way that allows us to foster true

connection with the other party. I know you're going to get a lot out of this one, so without

further ado, let's jump into the interview. Jessica, thanks for

joining us today. Absolutely. Thanks for having me. Now it's my pleasure. We are excited to have you

here to talk about listening, which is probably the greatest oversight in negotiation podcast history.

So thanks for coming. Thanks for listening. I see what you did there.

That's nice.

So how about we start off by telling the audience a little bit about yourself and what you do?

Sure.

So I worked as a college administrator for a number of years, primarily around identity development. And actually, I I would say used negotiation skills when trying to

navigate under-resource, underfunded offices and reaching out to other offices or other

organizations that had more resources or more funding. I started my own speaking and consulting business, which now, 15 years later, I'm an author,

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