Hey everyone and welcome to our throwback episode. In our throwback episodes, we are reintroducing you to

some of our most popular episodes. This is great for new listeners who want to learn more about the work

we've done in the past. And it's a great refresher if you've been a listener for a long time.

Enjoy. I'm a leadership coach and I have been working in my own practice now for

about six years. But before that, I led and managed teams for about 20 years. And my primary

expertise is really in coaching and developing leaders to be much more successful and productive so that they can deal

with the ever-increasing challenges of managing their humans. I know today we're going to be

talking about difficult people and difficult employees and that niche really developed itself on

its own. I sort of stumbled into it by writing an article on LinkedIn, which evolved into a book,

which evolved into a workshop, which really has evolved into a platform that I work with organizations

on both from managing difficult employees, but also really helping leaders who can also be

difficult. And I've done a lot of work coaching the difficult

executive. And what I've really found through my experience, which I'm sure will come up in our

conversation, is that most people don't wake up and decide to be difficult. But we all have

belief systems and experiences in the world that really influence our behavior. And that can become a real problem

in some cases at work. And so I've become super passionate about helping leaders who are dealing

with challenging employees, employees who are dealing with challenging leaders, and really just

individuals themselves who are facing what they believe to be difficult and how that's creating roadblocks

in their own success and their own performance in their leadership roles specifically.

That's fascinating. And of course I find this really interesting because what I've recognized

is that I think sometimes the best things in life or the things that we really want in life

lie on the other side of difficult conversations,

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