How Implicit Bias Impacts Conflict and What You Can Do About It with Daphne Jordan, CFP and Cameo Roberson, AAMS

Negotiate Anything

American Negotiation Institute

Business, Education, Self-improvement

4.7 • 748 Ratings

🗓️ 8 July 2019

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

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Summary

Daphne and Cameo host the show and ask me questions about how all of us can manage our biases and the biases of others in difficult conversations. Request a Custom Workshop For Your Company Cameo's Website Daphne's Website Download Your Negotiation Preparation Guide Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, networking, discounts, conflict, difficult people, psychology, emotion, emotions, argue, argument, debate, negotiation, negotiate, influence, persuasion, leadership, parenting, psychology, sociology, social dynamics, entrepreneurship, small business, salary, sales, law, lawyer, law school, mba, human resources, HR, talent management, talent development, nonprofit management, training and development, talent management, human resources management, talent management, human resources development, instructional design, human factors, and knowledge management, benchmarking, threats, leverage, power, kwame christian, negotiation expert, communication expert, conflict resolution expert, keynote speaker, diversity training, conflict training, continuing legal education, "CLE", chris voss, salary negotiation, getting to yes, never split the difference, critical conversations, crucial conversations, supply chain, procurement, sales, buyers, buying, procure, IT Procurement, supply chain, contract management, contract, negotiate, sell, buyer, buy, purchase, purchasing, business negotiation, Chris Voss, Never split the difference, getting to yes, collaboration, negotiation genius, art of the deal, real estate negotiation, financial planner, financial planning, CPA, CLE, CE, supply management, implicit bias, diversity and inclusion, minority, conflict management

Transcript

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0:00.0	Hello, my friend, and welcome to another episode of Negotiate Anything. Thanks for spending
0:06.9	time with us today. It's listeners like you in 181 different countries that have made
0:12.1	Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.
0:17.6	I'm your host, Kwame Christian. I'm a business lawyer, mediator, professor, and the
0:22.1	director of the American Negotiation Institute. Before we get started, I have two quick questions
0:26.6	for you. Is negotiation a critical part of what you do? Do you need to resolve conflict and persuade
0:31.4	at work? If you answered yes to both of those questions, visit our website to learn more about
0:35.9	our negotiation workshops. We've traveled
0:37.9	the country working with professionals just like you, and we'd love to have the opportunity
0:41.8	to work with you too. Check out the link in the description to learn more. A few months ago,
0:46.9	I was invited by the National Association of Personal Financial Advisors to conduct a webinar
0:52.5	on the topic of how implicit bias impacts conflict and
0:56.1	what you can do about it. The webinar went really well and the feedback was great. The problem is,
1:01.2	though, that since there were over 200 people on the call, we weren't able to answer all of their
1:05.8	questions. So today I'm having my friends Daphne, Jordan, and Camio Robertson on the show to ask some of those questions that we didn't get to and continue the discussion because I think it's really important today more than ever as the workplace is becoming more diverse to have a better understanding of how implicit bias impacts our performance in these difficult conversations.
1:26.0	So without further ado, let's jump into the
1:28.2	interview. Camio and Daphne, welcome to the show. Thank you so much, Kwame, for having us. Yeah, thanks.
1:35.5	It's my pleasure. So how about we get started with some brief introductions? Camio, you can go first.
1:41.1	Yeah, absolutely. My name is Camio Roberson, and I am co-founder and co-chair of the National Association of Personal Financial Advisors, NAFA, Diversity and Inclusion Initiative. I'm also an advisor consultant and financial coach of Atlas Park Consulting and Finance, where I really work with both advisors and clients
2:03.5	in a way that positively impacts their lives. So as an advisor and a coach based in the San Francisco
2:09.1	Bay Area, I help Gen XY women and small business owners better manage their money in smart ways,
2:15.0	creating a stronger financial foundation. Additionally, as an operations
	...

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