How to Negotiate with Lives on the Line with Shane Ray Martin

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 15 July 2019

⏱️ 24 minutes

🔗️ Recording | iTunes | RSS

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Summary

Shane shares three powerful persuasive techniques from the suicide hotline that we can use in our difficult conversations at home and at work. Request a Custom Workshop For Your Company Shane's Website Download Your Negotiation Preparation Guide Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, networking, discounts, conflict, difficult people, psychology, emotion, emotions, argue, argument, debate, negotiation, negotiate, influence, persuasion, leadership, parenting, psychology, sociology, social dynamics, entrepreneurship, small business, salary, sales, law, lawyer, law school, mba, human resources, HR, talent management, talent development, nonprofit management, training and development, talent management, human resources management, talent management, human resources development, instructional design, human factors, and knowledge management, benchmarking, threats, leverage, power, kwame christian, negotiation expert, communication expert, conflict resolution expert, keynote speaker, diversity training, conflict training, continuing legal education, "CLE", chris voss, salary negotiation, getting to yes, never split the difference, critical conversations, crucial conversations, supply chain, procurement, sales, buyers, buying, procure, IT Procurement, supply chain, contract management, contract, negotiate, sell, buyer, buy, purchase, purchasing, business negotiation, Chris Voss, Never split the difference, getting to yes, collaboration, negotiation genius, art of the deal, real estate negotiation, financial planner, financial planning, CPA, CLE, CE, supply management, implicit bias, diversity and inclusion, minority, conflict management

Transcript

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0:00.0	Hello, my friend, and welcome to another episode of Negotiate Anything. Thanks for spending
0:06.9	time with us today. It's listeners like you in 181 different countries that have made
0:12.1	Negotiate Anything the most popular negotiation and conflict resolution podcast in the world. I'm
0:17.8	your host, Kwame Christian. I'm a business lawyer, mediator, professor, and the
0:22.1	director of the American Negotiation Institute. Before we get started, I have two quick questions
0:26.6	for you. Is negotiation a critical part of what you do? Do you need to resolve conflict and persuade
0:31.4	at work? If you answered yes to both of those questions, visit our website to learn more about
0:35.9	our negotiation workshops. We've traveled
0:37.9	the country working with professionals just like you, and we'd love to have the opportunity
0:41.8	to work with you too. Check out the link in the description to learn more. Our guest today is
0:46.2	Shane Ray Martin. Shane is the co-founder of a Silicon Valley-based startup teaching introverts
0:51.3	how to negotiate with extroverts. Shane's greatest work is done
0:54.7	volunteering at the National Suicide Hotline, where nearly every conversation is a life or death
1:00.2	negotiation. And that's why we're having Shane on the show today, because he's going to teach us
1:04.7	a little bit about the techniques that they use to have these difficult conversations
1:10.0	with people in crisis. I know you're going to get a lot
1:13.2	out of this one. So without further ado, let's jump into the interview. Shane, thanks for joining us
1:17.9	today. Hey, it's an absolute pleasure to be on the podcast. Kwamey, really appreciate your work.
1:23.5	My pleasure. Hey, thank you. And it is a pleasure to have you on. How about you get it started by
1:27.9	telling us a little bit about yourself and what you do? Yeah, sure. I can tell you a little bit about
1:31.8	myself. It's before I do it, again, I want to just say thank you for the podcast for it to be in
1:37.6	over 180 countries. It's really a pleasure and it's really made a difference in my life. And in my
	...

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