Giving and Receiving Effective Feedback With Heather MacArthur

Negotiate Anything

American Negotiation Institute

Business, Self-improvement, Education

4.7 • 747 Ratings

🗓️ 6 January 2021

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode, Heather MacArthur, Coach & Consultant, Author, and Forbes Contributor, discusses how to give effective feedback, how to receive feedback, and what to do when you receive feedback that you disagree with. Request a Custom Workshop For Your Company Get Free Access to Over 15 Negotiation Guides The Executive Advisory, LLC Low Man on the Totem Pole: A Tough-Love Letter to the Employee in All of Us Low Man on the Totem Pole Podcast Heather's Forbes Articles Follow Heather on LinkedIn Follow Kwame on LinkedIn

Transcript

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0:00.0	Hello, my friend, and welcome to another episode of Negotiate Anything.
0:06.5	Thanks for spending time with us today.
0:08.5	It's listeners like you in 181 different countries that have made Negotiate Anything the most popular negotiation and conflict resolution podcast in the world.
0:18.5	I'm your host, Kwame Christian.
0:20.7	I'm a business lawyer, mediator,
0:22.7	professor, and the director of the American Negotiation Institute. Before we get started,
0:27.0	I have two quick questions for you. Is negotiation a critical part of what you do? Do you need to
0:32.2	resolve conflict and persuade at work? If you answered yes to both of those questions,
0:36.7	visit our website to learn more
0:38.1	about our negotiation workshops. We've traveled the country working with professionals just like
0:42.4	you, and we'd love to have the opportunity to work with you too. Check out the link in the
0:46.4	description to learn more. Heather, thanks for joining us today. Thank you for having me. Yeah,
0:53.2	it's a pleasure to have you back on the show. I think it was
0:56.4	2017, right? Where we first? Yeah. That's great. Well, we're still alive, still going.
1:04.8	So for the listeners who might not have heard that episode, can you tell us a little bit about
1:08.9	yourself and what you do? Sure. So I do
1:12.1	coaching and consulting through the executive advisory and we work with all kinds of companies,
1:18.2	a lot of entertainment, but really any industry and it's all about the people's side of the business.
1:24.1	And I also have another side of work that I do where I volunteer and I work with a lot of
1:31.3	transitioning people transitioning into the workforce from say the military, some people
1:37.3	honestly getting out of prison, some women coming out of abusive situations, and that's under
1:42.3	low men on the totem pole which that's been kind of
	...

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