I feel like you really have to bear down.

You have to really look at your processes.

And it's not about, we always go, we need more calls, we need more calls.

You know what we need to be doing.

We need to be taking care better of the calls that we have in

front of us and running them instead of worrying about the next call.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services

industry as it relates to plumbing, heating, air conditioning,

and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day. Now here's your host,

Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian

hanging out with you again and looking forward to a great show today as we invite on master electrician Tony Zach. He's going to be talking about what he's doing at his shop in the electrical and plumbing trades and so much more. It's going to be a great conversation. Before we get to him and all the things that he's going to be bringing to the show, Brian and I are going to spend a little bit of time breaking that down for you. And we're going to turn to Brian for our quote. People need to

hear the vision seven times before they actually hear it for the first time. You'll have to adjust

your outlook from, I've told them three times. This is so frustrating. Two, I've told them three times, only four more to go.

Gino Wickman from Traction. You know, I think that's such a powerful quote, Brian, because I find,

unfortunately, that it resonates in my own life, in both as the listener and as the

giver of information.

You know, I think it's one of the shortcomings of leadership to think that, well, I already

...