Fostering Trust & Loyalty Beyond the Closing Table | Tom Ferry Podcast Experience

The Tom Ferry Podcast Experience

Tom Ferry

Education, Business, Self-improvement

4.7 • 1.1K Ratings

🗓️ 17 August 2022

⏱️ 51 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

You’ve heard me talk a lot about “Know, Like, and Trust.” And yet, too many agents spend too much time developing trust only to throw it away once the transaction is over. But when you maintain and nurture that trust beyond the closing table, you get something even more valuable – loyalty. This week, I’m going to show you a clip from a past Summit in which I talk about what you need to be doing to inspire loyalty from your past clients, generate referrals, and grow your credibility in your marketplace. Keep in mind that this year’s Summit is less than a week away, so make sure you watch this clip and then get your tickets today!

Transcript

Click on a timestamp to play from that location

0:00.0	So here's the thing, entrepreneurs, leaders, salespeople.
0:05.9	We all want to create consistent, repeatable, and scalable ways to grow our business and
0:10.1	our income.
0:11.1	And we want to do it better, faster, and more seamlessly.
0:14.2	Why?
0:15.2	So we can actually enjoy our lives, take vacations, and spend the quality time that we want
0:18.9	with the people that we love.
0:20.6	How do we do all this without spending a fortune or running ourselves ragged?
0:24.9	That's the big question, and this show is dedicated to the answer.
0:30.0	Tell your buddy right now, for all my friends that have been rocking GMB for a while now,
0:37.3	raise your hands.
0:38.3	Like you feel like you've done a lot with your Google My Business page.
0:40.4	Raise your hands.
0:41.4	That's not as many as I was hoping.
0:44.0	Tell your buddy how many phone calls you get per month right now from your GMB.
0:48.7	You should know because they send you an email and they tell you, right?
0:53.8	Sean, how many are you getting in a typical month?
0:56.8	Okay.
0:57.8	So he's getting six to seven.
0:59.8	He's getting a branded house number.
1:01.7	He got 18 calls in 30 days, and the best news was, look up here, guys.
1:08.4	If you get 18 phone calls, and he's in Arizona, so the phone calls usually go like this.
	...

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