EP | 705 - How to Transition From In-Person to Online (Without Losing ANY Clients)
The Fitness Business Podcast with Erin Dimond and Jordan Dugger
Erin Dimond and Jordan Dugger
4.9 โข 670 Ratings
๐๏ธ 1 January 2026
โฑ๏ธ 11 minutes
๐๏ธ Recording | iTunes | RSS
๐งพ๏ธ Download transcript
Summary
If 2026 is the year you want to go from fully in-person to either a hybrid model or fully online, you can't miss this episode. I want to share with you some advice I recently gave inside of IFCA to a trainer looking to go online but hesitant and some valid concerns. This episode will help you break your limiting beliefs and show you why going online is far more valuable for your clients and you.
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Time Stamps:
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(0:49) Recent Webinar Example
(2:18) Your Clients Ultimately Want The Result
(5:07) The Position of Power
(7:38) Hybrid Next Step Pitch
(9:25) Breaking Limiting Beliefs
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Transcript
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| 0:00.0 | What if they say no, right? Hey, I really prefer in person I don't want to do online. You're going to say, hey, |
| 0:04.1 | totally get that. I'm not saying we go 100% online right away. What I want to propose is a hybrid model where we're still going to do X number of sessions in person and then the rest is online. Welcome back to the fitness podcast. If you're listening to this, you might be an in-person trainer. You might be an in-person clinician. |
| 0:19.6 | You might be doing the typical trading dollars for hours, right? |
| 0:22.2 | You're trading your service based on time spent versus an... be an in-person trainer. You might be an in-person clinician. You might be doing the typical trading dollars for hours, right? |
| 0:22.2 | You're trading your service based on time spent versus an outcome delivered. And if that's you, this is gonna be super, super valuable. And maybe you wanna transition online, maybe fully or potentially just like, get a little bit of your time back. Right, maybe you're in a position where you're making 60 to 80k a year, even more training in person clients. |
| 0:38.7 | Uh, and you're good at what you do. |
| 0:39.8 | Your clients love you. |
| 0:40.6 | You have solid retention. Right. Maybe you're in a position where you're making 60 to 80k a year, even more training in-person clients. |
| 0:38.7 | And you're good at what you do. Your clients love you. You have solid retention. But the reality is you might just be getting burnout. Your body might be breaking down. You might be missing time with your kids. And you might just have some fears about going online because it's like, well, what if I lose people, right? So I had a webinar recently, a master class where a coach named Tiffany was in this similar position. |
| 0:56.7 | She'd been teaching personal training and great. people right so had a webinar recently a masterclass where a coach named tiffany was in this similar |
| 0:55.8 | position she'd been teaching personal training and group fitness for years had all the certifications |
| 1:00.3 | excellent what she does and she's like i really need to make passive income i just don't have enough |
| 1:03.8 | hours in the day i'm burnout my body's breaking down but the question is how do i transition from |
| 1:08.1 | one-on-one in person without losing them, right? Because that's the fear. |
| 1:11.0 | What if I lose them all? And what I told her is exactly what I'm going to break down today. |
| 1:15.0 | And we're not just going to rip this band-aid off and say, you know, well, yeah, fire all your clients and start from scratch. That'd be crazy. We're going to use a hybrid system. Okay, a hybrid system I'm going to walk you through today. Before we dive in, there's a lot to cover in terms of how to transition online, |
| 1:27.4 | but I'm going to let you know. In the show notes, there's a full Google Doc that breaks down |
| 1:31.1 | this three steps. today. Before we dive in, there's a lot to cover in terms of how to transition online, but I'm |
| 1:27.5 | going to let you know in the show notes, there's a full Google Doc that breaks down this three-step |
| 1:31.6 | system that we've done with hundreds, maybe even thousands of our clients, where it's going to |
| 1:36.0 | break down the three reasons, 90% of personal trainers fail within one year. It's going to also explain |
| 1:41.1 | the systems, the tech stack that you need to provide more value |
... |
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