Ep. 426 - Pyramid Foods COO, Rob Marsh

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 19 November 2024

⏱️ 51 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What does it take to rise from the front lines to the top of a company? In this episode of the Second in Command Podcast, Cameron sits down with Rob Marsh, COO of Pyramid Foods, a grocery chain with over 35 locations spanning three states.

Rob’s journey is nothing short of remarkable. Starting as a frontline employee, he worked his way through every role imaginable before stepping into his current leadership position. His story is a testament to perseverance, adaptability, and a human-centric leadership style.

Rob and Cameron delve into the unique struggles of independent grocers in today’s competitive market, from adapting to rising costs and changing consumer habits to leveraging technology for operational efficiency. Rob also discusses the importance of building a strong company culture, investing in employee training, and fostering community connections.

With Pyramid Foods donating over $22 million to local children’s charities, Rob underscores the value of purpose-driven leadership. Whether you're a grocery industry insider or an entrepreneur, this episode is packed with insights on how to grow big while acting small

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!.

In This Episode You'll Learn:

Smart inventory strategies for a challenging retail environment [13:58]
How Pyramid Foods balances local charm with regional growth [24:53]
The importance of building a team culture that values personality and authenticity [32:52]
Rob’s perspective on leveraging technology to stay competitive [40:19]
How Pyramid Foods creates a lasting community impact through charity [48:55]
Lessons in leadership and growth from Rob’s unique career journey [54:40]
And much more...

Resources:

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders

Rob’s LinkedIn

Pyramid Foods Website

Books:

The Great Game of Business

A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business

Transcript

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0:00.0	I'm Cameron Harold, the founder of the Second in Command podcast. Really quick, before we jump into today's episode, you need to know about two important ways that we can help you and your company grow.
0:09.6	Number one, check out the CO Alliance. It's for CFOs, presidents, BPOps, or whoever is your company's second in command to the CEO.
0:18.3	The CO Alliance is the world's leading community for the second in command, and it gives CFOs the tools and connections to the CEO. The COO Alliance is the world's leading community for the second in command,
0:22.4	and it gives COOs the tools and connections to grow themselves and the company.
0:27.1	Head over to COO Alliance.com to learn more about our members and the results, the program,
0:32.3	and our 10x guarantee. If you qualify for membership, you can set up a complimentary call with
0:37.2	our team to discuss if it's right for you. I'll tell you about set up a complimentary call with our team to discuss
0:38.2	if it's right for you.
0:39.4	I'll tell you about number two in a bit, but first, let's start this week's episode.
0:43.6	We're constantly looking for, you know, in the store level wise of, and then now, even more so
0:49.9	of a personality, you know, it's like if I can find a guy or a lady with a great personality,
0:55.8	then we'll teach you the business, you know, and because like I said, the, the culture and the
1:01.5	leadership now inside the store is so important. So now myself looking, like I said, I'm looking
1:07.8	for more of personalities. Like I said, we can teach you the nuts and
1:11.9	bolts, but I'd rather have that because I think the more the people in the store are going
1:16.2	to follow them more in today's world than what they would have 30 years ago.
1:25.3	Welcome to the Second and Command podcast, produced by the C.O. Alliance and brought to you by its founder, Cameron Harold.
1:33.7	In the Second in Command podcast, we talk to top COOs who share the insights, strategies, and tactics that made them the chief behind the chief.
1:42.9	And now, here's your host, Cameron Herald.
1:49.7	All right, our guest today is Pyramid Food C-O-O-Rob Marsh.
1:54.2	Rob and I had a really incredible conversation a couple days ago.
1:58.1	You're really going to love this episode.
	...

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