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Second in Command: The Chief Behind the Chief

Ep. 425 - I Am Charles Schwartz Podcast: How to Build a Culture of Excellence in the Workplace

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.51.6K Ratings

🗓️ 14 November 2024

⏱️ 19 minutes

🧾️ Download transcript

Summary

What does it take to build a culture that drives excellence, engagement, and happiness in the workplace? Today’s episode of the Second in Command podcast is another short excerpt from a conversation between Cameron Harold and Charles Schwartz, host of the I Am Charles Schwartz podcast. 

Together, they discuss actionable insights on creating a vibrant company culture that thrives on core values, alignment, and well-designed systems. From eliminating cultural "cancers" to branding your organization's everyday elements, Cameron reveals the strategies that turn workplaces into energized communities.


Cameron explores the power of vivid visions, branding internal elements, and adopting a "system-first" mindset to solve recurring issues. Whether it’s about fostering joy and engagement or redefining leadership approaches, this episode provides a blueprint for building a culture that aligns with your company’s mission and goals.


If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!



In This Episode You'll Learn:

  • Why you should get rid of "cultural cancers" - negative influences that put the wrong energy into the company (01:31) 
  • 3 critical elements to align your team with a clear vision (03:35)
  • Cameron's personal secrets to working smarter, not just harder (05:44)
  • The "post-it note" test for effective, easy-to-follow systems (08:59)
  • The surprising leadership lesson from Starbucks on fixing root causes (13:33)
  • And much more...



Resources:

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders


Books:

Start with Why: How Great Leaders Inspire Everyone to Take Action

The E-Myth Revisited: Why Most Small Businesses Don'T Work And What To Do About It 


Transcript

Click on a timestamp to play from that location

0:00.0

I'm Cameron Harold, the founder of the Second in Command podcast. Really quick, before we jump into today's episode, you need to know about two important ways that we can help you and your company grow.

0:09.6

Number one, check out the CO Alliance. It's for CFOs, presidents, BPOps, or whoever is your company's second in command to the CEO.

0:18.3

The CO Alliance is the world's leading community for the second in command, and it gives CFOs the tools and connections to the CEO. The COO Alliance is the world's leading community for the second in command,

0:22.4

and it gives COOs the tools and connections to grow themselves and the company.

0:27.1

Head over to COO Alliance.com to learn more about our members and the results, the program,

0:32.3

and our 10x guarantee. If you qualify for membership, you can set up a complimentary call with

0:37.2

our team to discuss if it's right for you. I'll tell you can set up a complimentary call with our team to discuss

0:38.2

if it's right for you. I'll tell you about number two in a bit, but first, let's start this week's

0:42.7

episode. Recruiting and hiring people that already live the core values, you know, they asked Herb

0:48.1

Keller from Southwest Airlines, how do you get all your employees to be so happy? He said, we hire happy

0:52.7

people, right? So hire people that already

0:56.1

live your core values, and then you don't have to train anybody on them. They're already showing up

1:00.3

that way.

1:06.3

Welcome to the Second and Command podcast, produced by the C.O. Alliance and brought to you by its founder, Cameron Harold. In the Second in Command podcast, we talk to top COOs who share the insights, strategies, and tactics that made them the chief behind the chief. And now, here's your host, Cameron Harold.

1:30.7

Welcome to this special mini episode featuring a segment from my recent guest appearance on the I Am Charles Schwartz Show.

1:38.5

Today, we dive into three powerful insights on building a meaningful company culture.

1:43.1

First, we discuss the importance of removing

1:45.2

negative influences or cultural cancers and infusing positive energy to create momentum. Second, I share

1:53.1

how branding everyday elements, like naming spaces and using unique acronyms, builds a sense of

1:58.4

unity and identity. Finally, we explore the vivid vision, a strategy

2:02.8

to align your team with a clear, inspiring future. These steps transform a company from a

2:08.2

workplace into a dedicated, high-energy community. You pointed out that, you know, if you're

...

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