Skill development isn't about becoming a quote-unquote salesman.

It's about becoming a professional who can communicate value,

handle little bits of resistance without caving in on ourselves,

and help homeowners by leading them to make confident choices without pressure.

And so many techs and salespeople

in the home services still resist learning this side of the job. Welcome to the Waste No Day podcast,

a podcast specifically for and about the home services industry as it relates to plumbing, heating,

air conditioning, and

electrical. More than a podcast, Waste No Day is a credo, a determination, a mindset. It is a never-ending

discipline. It is a refuse to lose pursuit. It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast. Your host, Nate and Brian,

hanging out with you again,

looking forward to a new week and a new year. That's right. Happy New Year to all of you,

kiss 2025 goodbye and say hello, 2006. And that is the topic we're going to be talking about

today, not necessarily the new year, but potentially the new you, and what you should be

or could be focusing on to make it the better year that it should and deserves to be.

Make sure you don't get left behind. We're looking forward to the conversation, just the two of us

today, and as always, we're going to kick it off with a quote from Brian.

Eric Hoffer said,

In times of change, the learner inherits the future.

The learner finds themselves equipped to live in a world that no longer exists.

...