When You Lose Control, You Lose the Sale

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 5 January 2026

⏱️ 61 minutes

🔗️ Recording | iTunes | RSS

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Summary

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCCJoin the Waste No Day! Facebook group: https://wastenoday.pro/FBgroupIn this episode, we talked about control, authority, questions, confidence, tenacity...

Transcript

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0:00.0	Control isn't about being aggressive, it's about being structured.
0:07.9	Professionals will slow that conversation down.
0:11.2	They decide what gets discussed and when.
0:14.6	They don't rush to price.
0:16.0	They don't let anyone rush them to anything.
0:18.7	They don't answer half-baked questions with half-baked information.
0:25.4	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry
0:32.0	as it relates to plumbing, heating, air conditioning, and electrical.
0:36.4	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:42.0	It is a never-ending discipline.
0:44.1	It is a refuse to lose pursuit.
0:46.3	It is a wake-up call every morning to waste no day.
0:50.0	Now here's your host, Brian Burton and Nate Minnick.
1:02.4	Thank you. Now here's your host, Brian Burton and Nate Minnick. Hey, welcome to another episode of the Waste No Day podcast.
1:05.6	Your host, Nate and Brian, hanging out with you again and looking forward to another
1:08.5	great episode.
1:09.4	This time we're going to be talking about who is controlling the conversation. Is it you? Is it the other person you're
1:14.7	talking to? We're going to find out and we're going to dive into why it is important to understand
1:19.4	how that integrates or interferes depending on what you're looking to do with your success.
1:25.4	It's going to be a good conversation today, just the two of us once again,
1:28.3	and we're going to kick it off with a quote from Brian. The person who controls the process
1:33.4	controls the outcome. Brian freaking Tracy. Yeah. It's been too long since we used a Brian Tracy
	...

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