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Negotiate Anything

Difficult Colleagues? How to Manage Workplace Drama Without Sacrificing Your Peace

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 22 March 2025

⏱️ 35 minutes

🧾️ Download transcript

Summary

Request A Customized Workshop For Your Company In this eye-opening episode of Negotiate Anything, host Kwame Christian sits down with Catherine Mattice, founder of Civility Partners, to tackle one of the biggest workplace challenges—dealing with difficult colleagues and navigating workplace conflict. Feeling drained by office politics? Struggling to stand up to overbearing coworkers? Unsure how to address workplace tension without making things worse? This episode is for you. Catherine, an expert in workplace dynamics and conflict resolution, shares practical strategies to: Address disrespectful behavior before it escalates Set firm boundaries without damaging relationships Coach difficult colleagues to shift their behavior Navigate power struggles and regain confidence Workplace challenges don’t have to hold you back. Whether you're dealing with passive-aggressive behavior, office drama, or direct intimidation, this episode equips you with the tools to stay in control and negotiate your way to a better work environment. Listen now and start taking back your power. Connect with Catherine Buy Now The Book: Back Off! by Catherine Mattice Follow Catherine on LinkedIn https://civilitypartners.com/ Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0

Hey, I'm Kwame Christian and you are about to step into the world of Negotiate Anything,

0:06.2

the number one negotiation podcast in the world where we teach you how to make difficult conversations easier while getting more of what you want in the process.

0:14.7

Each episode is packed with practical tips and strategies from the experts.

0:19.5

We delve into negotiation, conflict resolution,

0:22.7

and leadership skills that are crucial in both business and in life. Whether you're closing a deal,

0:28.3

managing a team, or navigating personal relationships, negotiate anything provides you with the tools

0:33.9

you need to succeed. Our conversations are real, relatable, and most importantly, rooted

0:39.8

in practicality. So if you're ready to transform your conversations and elevate your negotiation skills,

0:46.2

join me on Negotiate Anything. Subscribe and listen on Apple Podcasts, Spotify, or wherever you love to

0:52.7

listen. Let's make every conversation a winning negotiation.

0:58.8

Catherine, thanks for joining us today. Thank you for having me. It is my pleasure. So how

1:04.2

would you get it started by telling us a little bit about yourself and what you do? Yep.

1:08.1

Cability Partners has been in business for 14 years. I'm very proud of that,

1:11.9

realizing we're creeping up on 15 years. And Civility Partners is a consulting firm focused on

1:17.4

turning around toxic behaviors and toxic culture. So while there are many culture consultants

1:23.8

out there, that is our niche. And I started this business pretty quickly out of graduate

1:29.6

school. I was a director of HR working in an environment where there was one toxic person. And because

1:36.2

I was in HR, I could see got a nice view of how he destroyed the organization person by person.

1:43.0

Ended up getting my master's degree while I was

1:45.2

working there and did all as my graduate research on workplace bullying. And so I have a super

1:51.6

niche level of knowledge around that very particular phenomenon. So yes. Oh, this is exciting.

1:58.5

And kudos to you at 14 years. When you look at statistics and

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