Crisis: Lessons from a Hostage Negotiator
Should I Delete That?
Alex Light & Em Clarkson
4.8 • 1.2K Ratings
🗓️ 15 January 2024
⏱️ 78 minutes
🧾️ Download transcript
Summary
This week on the podcast, the girls are joined by crisis and hostage negotiator Nicky Perfect. After working in the Met Police for over two decades, it was recommended that Nicky try negotiating. She quickly realised it was her calling, and something she wanted to do for the rest of her career.
Nicky's day-to-day life as a crisis and hostage negotiator was adrenaline fuelled: she was constantly dealing with people at breaking point and immersed in life-or-death situations, such as terrorist incidents and kidnappings.
On this episode, Nicky shares her proudest moments, toughest negotiations, and biggest mistakes. She also explains why empathy is the most important factor in defusing highly volatile situations.
You can purchase Nicky's book, Crisis, here
Follow us on Instagram @shouldideletethat
Email us at shouldideletethatpod@gmail.com
Edited by Daisy Grant
Music by Alex Andrew
Hosted on Acast. See acast.com/privacy for more information.
Transcript
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| 0:00.0 | This episode of High Performance is sponsored by our great friends at Fora who believe that the traditional office space is a thing of the past. |
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| 0:53.6 | This is a paid advertisement from Better Help. |
| 0:56.3 | I don't know about you, Al, but I find this new year, new new stuff so overwhelming. Although there are elements of a new routine and a |
| 1:06.6 | fresh start that I can really get behind I actually find the pressure to fix my |
| 1:11.0 | whole life to be all-encompassing at this time of year. |
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| 1:17.0 | why can't we just celebrate what we're already doing right |
| 1:20.0 | and how we can expand from there |
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... |
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