The conversation at the table, I want to say 20% of it's plumbing.

The other 80% is where you're being personable with the customer.

I don't talk plumbing through all my customers.

I'm letting them know I'm a real person too.

I'm a homeowner where I have homeowner issues as well.

I just happen to have the ability to fix and handle the situations at home.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Thank you. Now here's your host, Brian Burton and Nate Minnick. Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian,

hanging out with you once again and looking forward to another great episode.

This time we're putting DJ Cardi in your seat and he's going to be talking about how he is

maintaining a $3,800 opportunity average on plumbing calls. Yeah, we're going to shed a little bit of

love on the plumbers out there today. But of course, you know what we do. We try to make it as applicable to all the trades as we can. And it's going to be a good conversation with DJ.

Before we do that, though, we're going to spend a little bit of time having an introductory

conversation with just the two of us. And we're going to start that off by turning to Brian

for our quote. Courage is resistance to fear.

Mastery of fear.

Not absence of fear.

...