933 | 5 Decisions That Will Make or Break Your Business This Year
The Rachel Hollis Podcast
Rachel Hollis
4.4 • 16.6K Ratings
🗓️ 9 February 2026
⏱️ 57 minutes
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| 0:00.0 | Now here's where this like turns from checkers into three dimensional chess. Because you started out by |
| 0:07.1 | caring about profit, you're not just going to train your cash register concierge to recommend the |
| 0:13.4 | chocolate croissant. You're actually going to train them to recommend whatever pastry has, |
| 0:19.5 | say it with me, the highest margin. |
| 0:23.9 | So not only are you bringing more money in, but you're making more money at the end of the |
| 0:27.8 | day. |
| 0:28.3 | These are just like simple things that you can do to increase the amount of money that you |
| 0:34.9 | are making. |
| 0:35.9 | You are going to have to build a system around an upsell. |
| 0:40.3 | You are. You are. Again, this is one of those things. You don't want to be every day. You're in the |
| 0:46.7 | bakery. You're in the coffee shop. You're in it, in it, in it. If you're serving customers, |
| 0:51.2 | you're taking care of people, you're taking out the trash, you're doing it. That's important |
| 0:53.9 | work. |
| 0:55.1 | But it also means that you can never rise above it enough to figure out how to make it better. |
| 1:05.0 | Hey guys, I'm Rachel Hollis, and this is the show where we talk about life, real life. Around here, we cover |
| 1:14.3 | everything from habits and motivation to relationships, parenting, and what it looks like to build |
| 1:21.6 | a life that you love. If you're trying to grow, heal, or just feel a little bit more like yourself, you're in the right place. |
| 1:35.1 | Do you own a business? Then tell me if this sounds like you. You are working so hard. Some days you feel like you're working all the |
| 1:46.6 | time, but the business doesn't grow in conjunction with how hard you're working. Or you're bringing in |
| 1:55.2 | revenue, but somehow there's never as much left over as you think there should be. Like you personally are not |
| 2:02.6 | making enough money even though the business is making money. Or you tell yourself that once this |
| 2:09.9 | busy season is over, then I'll get things under control or like once I get through this launch, |
... |
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