365: When Should You Share Your Business With a New Customer?
Your Virtual Upline Podcast
Bob Heilig
4.9 ā¢ 1.7K Ratings
šļø 13 June 2023
ā±ļø 19 minutes
šļø Recording | iTunes | RSS
š§¾ļø Download transcript
Summary
Today I have another strategic episode for you, where I not only answer the question of WHEN you should share your business with a new customer, but I reveal HOW to do it and what to keep in mind before even presenting your business to that customer!
Listen to Learn
2:33 - How to begin creating a positive customer experience and what to consider about the timing of bringing up the business to that personĀ
5:46 - The benefits of leading the conversation by problem-solving and some specific questions you can ask to get to know that person and his or her pain pointsĀ
9:23 - How this approach makes it possible to sell your business without even talking about it
10:04 - A special ask I have of you on how you can support this podcast and its message
13:43 - What you can start to do if your communication with customers has primarily been through text, messaging or some sort of automationĀ
16:33 - Something I promise will happen if you implement the process and approach I share in this episodeĀ
17:08 - A reminder about what you can expect from the upcoming Revive Your Downline workshop and how it will take all the mystery and guesswork out of a business conversationĀ
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Transcript
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| 0:00.0 | Hey Bob here and welcome back to the your virtual upline podcast where we give network |
| 0:12.6 | marketers the mindset, strategies and skills that you need to build the business and life |
| 0:19.0 | of your dreams. |
| 0:20.7 | Hey Bob here, welcome back to the show episode 365. |
| 0:27.8 | So this is going to be another very strategic tactical episode that I know all of you love |
| 0:33.9 | so much. |
| 0:35.3 | And so the topic I want to address today is how and when should you share your business |
| 0:43.3 | with a new customer? |
| 0:46.5 | And so one of the questions that comes up is should you do that with every new customer? |
| 0:51.3 | And if so, when's the right time? |
| 0:54.4 | Does it matter? |
| 0:56.1 | And when you do decide to have that quote unquote business conversation, what's the right |
| 1:01.1 | way to do it? |
| 1:02.6 | I think this is a missed opportunity for many of you in your business. |
| 1:07.8 | You're either not having the business conversations, which is not a good thing, right? |
| 1:13.2 | Especially if your customers are going to be the number one source of consultants on |
| 1:16.6 | your team. |
| 1:17.6 | And I bet you you're not having them because you just don't feel comfortable, not sure |
| 1:21.2 | what to say. |
| 1:22.9 | Or you are having them, but you're taking the wrong approach. |
| 1:28.1 | Maybe you're doing it too soon or you're just leading with the wrong stuff in the conversation. |
| 1:33.0 | So we're going to kind of break all this down for you today. |
... |
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