3 Steps to Facilitate Difficult Conversations And Improve Communication With Colleen Byers, JD, MBA

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 3 June 2022

⏱️ 35 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode, Colleen Byers, Mediator & Negotiation Strategist, discusses the importance of facilitating difficult conversations to keep good relationships both at work and at home. Colleen references the phrase, "Why shouldn't they agree with us" which she first heard from Michael Reddington, who is a frequent guest on this podcast. To learn more about Michael Reddington's work, you can go to the episodes where he was a guest, which are the following: Deception: How to Spot It and What to Do with Michael Reddington, CFI The Disciplined Listening Method With Michael Reddington SPARRING SESSION: Negotiating When You Don't Have Any Leverage With Michael Reddington You can follow Michael Reddington on LinkedIn Request a Custom Workshop For Your Company Get Free Access to Over 15 Negotiation Guides Follow Kwame on LinkedIn Follow Colleen on LinkedIn byersmediation.com If you've been a listener of the show and you've gotten a lot out of our programming, you can click here to Support Negotiate Anything. Kwame Christian With Colleen Byers, JD, MBA

Transcript

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0:00.0	Hello, my friends, and welcome to another exciting episode of Negotiate Anything.
0:07.0	This show is produced by the American Negotiation Institute, and with over 5 million downloads
0:11.9	and listeners in over 180 countries, listeners just like you have made this the number one
0:17.4	negotiation podcast in the world.
0:20.3	Hi, my name is Kwame Christian and I am the founder and
0:23.2	CEO of the American Negotiation Institute. Here at A&I, we believe that the best things in life
0:28.7	are on the other side of difficult conversations and we are passionate about providing you with
0:33.6	the best content that will help you to make your difficult conversations easier, both at work
0:38.7	and at home. Lastly, I want to remind you that we offer consulting and conduct trainings, both
0:44.3	virtually and in person, all around the world. Our focus is in three main areas. First, negotiation
0:50.4	and conflict resolution, second, leadership, and lastly, diversity, equity, and inclusion.
0:55.6	Check the link in the description below to learn more about how we could work with you and your team.
1:00.1	And now, without further ado, let's jump into the interview.
1:08.2	Colleen, thanks for joining us today.
1:10.4	Kwame, thanks for having me.
1:11.8	It's my pleasure.
1:13.1	So how good you get it started by telling us a little bit about yourself and what you do?
1:16.4	Sure, thanks.
1:17.9	I'm a bridge builder and a lifelong learner.
1:22.0	I used to litigate business, trust, and estate matters for clients.
1:27.1	And now my primary focus is on mediation and interest-based negotiation coaching and training.
1:32.9	I also enjoy being a registered yoga teacher.
	...

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