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Boutique Chat

#260: Adapting to the New Normal in Retail with Heather Orscheln, Founder of Revel Boutique

Boutique Chat

Ashley Alderson

Entrepreneurship, Business, Marketing

4.9867 Ratings

🗓️ 19 May 2020

⏱️ 60 minutes

🧾️ Download transcript

Summary

Today Heather Orscheln, Founder of Revel Boutique, joins us for Adapting to the New Normal in Retail. Heather is a true example of practicing adaption and seeing the successful results of it. She goes over how her side business grew into an empire, what it's like carrying nationally known brands, and how she managed to grow her business during the coronavirus pandemic. Tune in to hear more about Heather's incredible journey in becoming a successful boutique owner, even through the challenging times.

Transcript

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0:00.0

Welcome to episode number 260 and we're talking about the pivot you guys through COVID.

0:04.9

Get ready to meet my friend Heather from Revel Boutique.

0:13.2

Let's talk about your business, strategy, and the juicy details of what actually works.

0:17.8

From mainstream fashion to fashion on Main Street and the entire ecosystem behind it.

0:23.0

How do we scale your company and do it with the balance and the happiness that we all seek?

0:27.6

Let's hear from those insiders, experts, and strategists that actually make it happen.

0:31.8

I'm your host, Ashley Alderson from the boutique hub, and i can't wait to chat as i'm sure you guys can remember the minute that it felt like

0:48.4

the world became aware of the covid-19 pandemic everyone kind of had their own different reaction to, I think, the

0:55.7

shock and awe and fear and then oncoming grief that I feel like followed that pandemic

1:02.2

and what it meant for small businesses. And as this started to happen, immediately within the

1:07.2

boutique hub, I started to talk about mindset because I could quickly see two sides of

1:12.6

the fence that were taking place. There was the fear mindset of, oh my gosh, this is going to kill

1:18.7

my business and so many small businesses. And then there was the pivot mindset of what do I

1:24.8

need to do now to survive. And it's amazing to me to hear the stories of how

1:29.3

boutiques started to immediately pivot as they started to adopt a new mindset into growing

1:34.4

their business through the pandemic. So today I want to share with you one of those stories.

1:38.6

My friend Heather Orshland has a boutique that I love, Rebel Boutique, and I've shopped with her

1:42.8

myself. And I love her story of how she got busy serving her customers in a whole new way

1:48.3

that has opened up new opportunity and revenue streams and a new way to look at her business.

1:53.7

You know, I've said this, if not one time, a million times, and I've heard many other experts

1:58.2

say the same.

1:59.1

And that is that this is not happening to you,

...

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