Your CAC Is Lying to You — Here's the Number That Isn't
Perpetual Traffic
Tier 11
4.7 • 867 Ratings
🗓️ 17 March 2026
⏱️ 30 minutes
🧾️ Download transcript
Summary
Stop flying blind with data! Let us give you the exact blueprint you need to scale fast.
Book your spot: https://www.tiereleven.com/audit (only 3 spots available).
Is your customer acquisition cost (CAC) accurate? In this episode, we answer the critical question every marketer and business owner faces: Can you trust the data you’re getting from ad platforms? If you can’t fully rely on those numbers, how can you be sure that your strategy is working?
We’ll address these questions and share our thoughts on audience definitions, data accuracy, and how to ensure that your marketing efforts are really driving new customer acquisition. We also reveal how you can start tracking new customers with a high degree of confidence, even if you don’t have access to advanced reporting tools.
If you’re ready to get a clearer view of your numbers and know exactly where your growth is coming from, this episode is for you.
In This Episode:
- How to ensure customer acquisition data is accurate
- Meta’s audience definitions and why they matter
- Is Meta’s data on new and returning customers accurate?
- Uploading customer and lead lists to improve accuracy
- How to find new customer data on Meta and CRM dashboards
Mentioned in the Episode:
Partner With Our Marketing Experts: https://www.tiereleven.com/apply
Tier 11’s Data Suite: https://www.tiereleven.com/what-we-do/data-suite
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LinkedIn - https://www.linkedin.com/in/laurenpetrullo
Consult Mongoose Media - https://mongoosemedia.us/
Mentioned in this episode:
https://perpetualtraffic.com/advertise-with-us/
https://perpetualtraffic.com/advertise-with-us/
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Hey, before we get in today's show, my marketing manager finally convinced me to run a wild |
| 0:04.6 | experiment in this episode because he wanted to prove what the conversion engine can do for your |
| 0:10.2 | brand. So we are giving away three of our $10,000 deep dive audits for free. |
| 0:26.2 | In this audit, and this isn't one of those audits that you get from some AI-generated bot, this actually takes us two plus weeks, seven or eight of our team members, and it is |
| 0:32.5 | incredibly in-depth. |
| 0:34.4 | It will give you insights into your media buying, your creative, your actual business |
| 0:38.8 | metrics, and find it exactly where the gaps are and where your growth is stalled and what we |
| 0:44.0 | can do about it or what you can do about it when you get the audit. |
| 0:48.2 | Now here's the catch. |
| 0:49.3 | We only have three spots. |
| 0:51.0 | So head on over to tier 11.com forward slash audit right now. Fill out the form and let's see how we can scale your business in the coming year. |
| 0:59.7 | How do you actually know that your numbers aren't lying to? How many new customers are we actually acquiring and how much we are paying to acquire those customers. And oftentimes we have found that |
| 1:12.7 | cack number, customer acquisition cost. I haven't spent a full week deep diving and full |
| 1:20.2 | reconciliation of, okay, if meta's telling me that I have 85 new customers and 34 returning |
| 1:26.1 | customers yesterday and going in a per order basis |
| 1:29.1 | in Shopify or a per order basis inside of a CRM to match the validity of it. |
| 1:34.6 | So I don't have a preponderance of proof. |
| 1:39.9 | Implicitly. |
| 1:41.7 | You're listening to Perpetual Traffic. |
| 1:51.5 | Hey, real quick, if you're looking to get your brand in front of gross-minded marketers, |
| 1:56.5 | CMOs, directors of marketing and agency owners, we're opening up our sponsorship spots for Q1 and Q2. |
| 1:58.4 | Get in front of a quarter of a million marketers every single month at perpetual |
... |
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