You Need to Be Less Defensive. Here’s Why Stoic Empathy Changes Everything.
Negotiate Anything
American Negotiation Institute
4.7 • 747 Ratings
🗓️ 27 November 2025
⏱️ 56 minutes
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| 0:00.0 | If you're the person that everyone turns to when things fall apart, this episode is for you. |
| 0:06.3 | We all face moments when emotions run high, at work, at home, and in conversations that matter. |
| 0:12.3 | In these moments, the hardest thing isn't finding the right words. It's staying centered enough to |
| 0:18.3 | use them well. That's what stoic empathy is all about. Learning to |
| 0:22.7 | stay grounded, to feel deeply without losing your balance, and to keep your clarity when |
| 0:27.7 | tension takes over. It's a skill that changes how we lead, how we listen, and how we show up |
| 0:33.7 | when the stakes are high. Today I'm joined by my friend Chermine Cruz, a lawyer and author, speaker, |
| 0:39.4 | and TED producer whose work explores how stoic empathy can transform the way that we lead |
| 0:45.7 | and connect, even in moments of conflict, pressure, or pain. Her insights will change the way that |
| 0:52.1 | you think about strength, emotion, and what it really means to stay in control. |
| 0:57.8 | Let's jump in. |
| 1:00.5 | So you've produced a lot of different TED Talks. |
| 1:04.5 | How was it actually giving one this year? |
| 1:08.1 | Yeah, so I actually, I've given three and they all had different producers. |
| 1:13.7 | And so I have a lot of different experience with different production groups. And through my |
| 1:19.7 | own production work and then also through giving the talks, I really, I learned to, I learned a lot about the production of short films. I learned a lot about |
| 1:31.5 | production outdoors versus indoors. I learned a lot about different types of cameras and different |
| 1:38.4 | types of microphones and things like that. And really what I learned more than anything are the |
| 1:43.5 | producers were really great, |
| 1:45.5 | just make sure you look really good, you sound really good, and keep you on sort of like this |
| 1:53.6 | straight path without imposing too much on what it is that you're going to say. |
| 2:00.9 | Because a lot of the producers, I mean, I as a producer, |
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