4.8 • 659 Ratings
🗓️ 3 July 2025
⏱️ 59 minutes
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0:00.0 | What if you're accidentally pushing away the people that you care about the most and you don't even realize you're doing it? |
0:06.9 | We've all been there, the heated argument that spiraled out of control, the workplace conflict where nobody felt heard, the family dinner that turned into a battlefield. |
0:16.0 | Here's the truth. Most of us think we're listening, but we're actually just waiting for our turn to talk, |
0:21.8 | and it's destroying our most important relationships. |
0:26.0 | Meet Emily Casriel. |
0:27.5 | She's an award-winning BBC journalist, executive coach, and one of the world's leading experts |
0:32.2 | on transformative communication. |
0:34.6 | After two decades reporting from five continents and leading global initiatives |
0:38.5 | like BBC's Crossing Divides, Emily developed her groundbreaking eight-step deep listening framework |
0:44.2 | that is now trained over 1,000 leaders across 119 countries from IBM executives to British |
0:51.3 | Army officers. Her new book, Deep Listening, Transform Your Relationships |
0:56.3 | with Family, Friends, and Fos is set to publish with Harper Collins, and today she's |
1:01.0 | breaking down exactly how curiosity, empathy, and respect can turn your toughest conversations |
1:06.7 | into breakthrough moments. In this episode, you'll discover how to stay grounded when someone's attacking your values, |
1:13.6 | the neuroscience behind why we shut down during conflict, and the specific questions that can |
1:18.6 | disarm even the most defensive person. |
1:21.6 | And again, we have had over 1,600 episodes, and the way she approaches deep listening |
1:26.6 | is truly unique. |
1:28.9 | So whether you're navigating workplace tensions, family drama, or trying to bridge divides |
1:34.1 | in your community, this conversation gives you the tools to listen so people feel truly understood, |
1:39.4 | even when the stakes are highest. |
1:42.1 | Are you ready to transform conflict into connection? |
... |
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