meta_pixel
Tapesearch Logo
Log in
The Bert Show

Who’s Right And Who’s Wrong In This NASTY Exchange Between A Customer And Restaurant?

The Bert Show

The Bert Show

News, Comedy, Entertainment News, Society & Culture

4.14.4K Ratings

🗓️ 11 March 2024

⏱️ 10 minutes

🧾️ Download transcript

Summary

Did this customer totally “screw over” this restaurant by bringing his story to social media? Or was the owner wrong to refuse refunding the customer for his canceled reservations while he was in the hospital? What do you think? Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

The Birch Show.

0:01.0

All right, let's talk about the back and forth. It's a nasty back and forth between a restaurant and a customer.

0:07.0

Who exactly is wrong here though?

0:09.0

Yeah, that's the debate. So this has gone viral.

0:12.5

More than 25 million people have been invested in this.

0:15.2

I got invested in it, so I thought maybe you guys would as well.

0:19.0

So a Boston restaurant is facing some backlash for its response to a customer's cancelled reservation.

0:25.0

Gen Royal, who is the owner of a restaurant called Table in Boston, had a very heated exchange

0:31.0

with a not customer, but a prospective customer.

0:34.0

So Trevor Chavon-Dacaro took to the Internet and went on to X, formerly known as

0:39.6

Twitter and had screenshots of Jen sliding into his DM and leaving a message and then his

0:46.9

response. So he cancelled his reservation on January 6 because of an alleged hospitalization.

0:55.0

So, this is what Trevor posted.

0:59.0

Wild story coming.

1:01.0

Last month we had to cancel our Boston trip after I was hospitalized. As a result, I had

1:06.0

to use travel insurance to get my money back on our hotel, train, and restaurant reservations. Today I got this message from

1:15.0

at Table Boston. So the message from the restaurant to Trevor, meaning the owner Jen sought him out, like did some digging and found him on

1:27.1

social media and slid into his Twitter dams and wrote, hi Trevor, I am, I own table restaurant in Boston. I just wanted to

1:36.4

personally thank you for screwing over my restaurant and my staff when you

1:40.4

disputed your cancellation fee. I really hope in the future you have

1:44.4

have more respect for restaurants,

1:46.2

especially small businesses such as mine,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The Bert Show, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Bert Show and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.