These are my personal opinions. Always seek a professional when you're making choices about your mental health and well-being.

Welcome to another episode of the overwhelmed brain. I'm glad that you are here. I received a message from someone

that wrote to me about 10 years ago and said it's been about 10 years since I last

wrote you. I haven't listened to your podcast much lately. I hear that a lot. I listen to you a long

time ago, but I don't listen much lately. And that's fine because the less you have to listen,

the less you probably need what I have to talk about, which is a good

thing. So I love having as many listeners as possible, but that's the progress, right? That's the

progress we make. We learn it. We move forward. And hopefully we don't have to come back to this

stuff and have to learn it again. But sometimes, you know, this is what happens.

We figure out something that we need to change or work on in our lives, and this is what this

person did. So I'm going to continue reading this. He's been driving a bus for a while, I guess,

and I'm writing to you today because I lost patience with a customer. I politely asked him to get off the bus and he kept

ignoring me and it got extremely confrontational. I'm not supposed to get out of my seat but today I did.

I saw red and quickly got up and tried to push him off the bus. Picture the Hulk finally getting pushed too far.

Well, that was me.

I'm not proud of my actions.

I figured it might be time to learn how to keep calm in these situations.

I was wondering if you may have come across some self-help books on learning patience

or also maybe anger management. Thank you so much.

All right. Thank you for sharing that. And wow, that's something that nobody wants to deal with.

The confrontation at work, especially when you, I mean, I can picture your work.

You're kind of trapped in your seat and now you have to deal with somebody who you just want them to follow the rules.

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