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Marketing School - Digital Marketing and Online Marketing Tips

What Should You Do With All of Your Visitors Who Don't Buy  | Ep. #741

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Business, Marketing, Careers

4.61.4K Ratings

🗓️ 11 August 2018

⏱️ 6 minutes

🧾️ Download transcript

Summary

In episode #741, Eric and Neil discuss what you should do with visitors who don’t buy. Tune in to hear how you should follow up with people who didn’t convert. TIME-STAMPED SHOW NOTES: [00:27] Today’s Topic: What Should You Do With All of Your Visitors Who Don't Buy [00:34] Survey those customers who do not buy. [00:50] If you have 100 visitors, you will be lucky if 5 people make a purchase. [01:06] Sure, you could look at Google Analytics, but you won’t know why people aren’t converting. [01:30] If you survey your audience, you can learn from mistakes and boost conversions. [02:15] SurveyMonkey and Qualaroo are great tools to use. [02:30] Eric also likes TypeForm. [03:20] Eric likes the question “Were you considering joining the Digital XP Accelerator?” because the answers let him know that the messaging wasn’t aligning with people’s pay-points. [04:06] Follow up with an email or phone call and try to convince those surveyed to buy. [04:20] Even if they don’t buy, this will give you a clearer idea of why they did not. [04:41] That’s all for today! [04:46] If you could take two minutes out of your day, we are trying to improve the listening experience for you, so go to Singlegrain.com/survey and help us gain some insight into what matters to our listeners. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

Get ready for your daily dose of marketing strategies and tactics from

0:06.8

entrepreneurs with the guile and experience to help you find success in any

0:11.4

marketing capacity. You're listening to marketing school

0:14.5

with your instructors Neil Patel and Eric Sue.

0:19.4

All right guys before we start we got a special message from our sponsor.

0:27.0

If you want to rank higher on Google, you got to look at your paid speed time.

0:31.5

The faster your website loads, the better off you are. With

0:34.4

Google's core vital update, that makes it super, super important to optimize your

0:38.5

site for low time. And one easy way to do it is use the host that Eric and I use dream

0:44.5

host so just go to dream host or Google it find it check it out and it's a

0:49.3

great way to improve your low time.

0:51.6

Welcome to another episode of Marketing School.

0:55.0

I'm Eric Sue.

0:56.0

And I'm Neil Patel.

0:57.0

And today we're going to talk about what you should do with all of your customers

1:01.0

that do not buy.

1:02.0

What could it possibly be, Neil?

1:04.0

Surveying! Without, you're going to have majority of your customers or visitors, not buy,

1:10.0

not like customers, because technically though this is ones who bought.

1:13.0

But if you have a hundred visitors to your site,

1:15.4

you're lucky if two, maybe three, four, five

1:19.1

is extremely, extremely lucky out of a hundred buy. in most cases I typically see two or less

...

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