We’re digging into “facility fees.” We need your help.
An Arm and a Leg
An Arm and a Leg
4.8 • 1.1K Ratings
🗓️ 2 May 2024
⏱️ 10 minutes
🧾️ Download transcript
Summary
We’re launching a brand new project and need your help!
We’re zooming in on charges that are becoming more and more common on your medical bills: facility fees.
Facility fees are charges tacked onto your bill for visiting a doctor’s office or clinic related to a hospital or larger health care system… or even talking with a doctor who’s in one of those places on a telehealth visit.
If you’ve ever seen a charge for a facility fee on your medical bill, we want to hear from you.
... and if you haven't, we'd love your help spreading the word!
Consider sharing our posts on any of these networks:
Instagram | TikTok | Facebook | Ex-Twtitter | LinkedIn
We’ll be back with more new episodes in a few weeks.
In the meantime, send your stories and questions. Or call 724 ARM-N-LEG.
And of course we’d love for you to support this show.
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Transcript
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| 0:00.0 | Hey there, we are starting a big new project here and we could use your help. |
| 0:04.3 | In fact, asking for your help is a big part of this project. |
| 0:08.3 | We're looking at sneaky fees that rip money out of our pockets and we want to know how often this happens and where and how much |
| 0:15.5 | we're being taken for. Look here's an example of what we're talking about. Esther Lee's mom had arthritis so she got |
| 0:21.7 | steroid injections every month and every month. |
| 0:24.8 | Her share the bill was 30 bucks. |
| 0:27.4 | Until suddenly one month, it was more than 350. |
| 0:31.7 | So here's Esther talking with our pals at NPR and KFF health news for their Bill of the Month series. |
| 0:36.3 | This is a few years ago and she's describing this weird new charge on her mom's bill. |
| 0:40.3 | It said operating room services and she was like I never went to any |
| 0:44.3 | operating room. I went to the same doctor. I did the same procedure in the same |
| 0:48.2 | office. Why is it all of a sudden saying operating room? And again that same procedure it's an injection it's not |
| 0:55.2 | surgery but that charge Esther's mom got for operating room services so it's also |
| 1:01.2 | called a facility fee it's basically called a facility fee. |
| 1:03.0 | So it's basically like a cover charge just for walking in the door. |
| 1:06.0 | And if you or anyone you know has been hit by one of these fees, |
| 1:10.0 | and that's especially if, like Esther Lee's mom mom you're just going to see the doctor. |
| 1:15.0 | I want to hear about it and I want to see the bill and if you're up for it and they want to |
| 1:21.6 | talk to you on this show. We want to see how much we can |
| 1:24.8 | learn about these fees because they seem to be sneaking onto more and more medical |
| 1:28.7 | bills. So we've set up a format arm and a leg show dot com slash fees you can upload a bill there we're |
| 1:34.9 | gonna repeat that address later and I'm gonna ask you to pass it around for now I'll give |
... |
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