Derek Gaunt is lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command subject matter expert who frequently speaks at hostage negotiations and SWAT conferences across the country. Derek’s passion for interpersonal communications began when he was selected as a detective in the Criminal Investigations Section of a municipal police agency. He spent the majority of his law enforcement career in the Criminal Investigations Section as a detective, supervisor and eventually commander of major crimes. In 1997, he took his passion for interpersonal communications to the next level, becoming a hostage negotiator. Once he became a supervisor, his passion transitioned from “doing” to teaching the concepts to others.     As a member of the Black Swan Group, he is a negotiation trainer and personal coach. Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiations practices and principles to their world. Derek presents seminars and in-house training programs in a variety of environments. His presentations are engaging and filled with useful techniques for understanding human behavior and navigating difficult conversations. His training has helped leaders and their organizations increase their performance by changing the way they think about communicating one person to another.     He speaks with us about his first hostage negotiation, gathering information and being a compliance professional.   Blackswanltd.com   The Rundown Negotiation Law Enforcement Crack Cocaine Interrogation Hostage Negotiation Retirement from LE Sequencing Being Bullied Working Smart Not Hard Human Nature Skillset 3 Types of Negotiators Assertive Emotional Response Accommodator Analyst Comparison Analysis Skepticism Old vs New Win/Win Amygdala BATNA Compromise Ginseng Compliance Professionals Success Rate Arbiter You Never Forget Your First SWOMI Motivation Conversations Chess Instant Gratification Patience Negative Assumptions Asking Why? Favorite or Fool Delivery is Important Transition for Gov to Private Identity Book Recommendations Slowing It Down   Subscribe to our Youtube Channel for lots of great content!   Get tickets to our next Multifamily Mastery Event in Orlando!