I'm Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline. It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Thank you. Hey, welcome to the Waste No Day podcast.

You are listening to Nate Minnick and Brian Burton.

And we are your co-hosts for this podcast.

You're actually listening to the episode before the episode, episode zero, as we might call it,

or just a general introduction into what we're doing here. And so we wanted to spend some time

to just kind of introduce the concept and go over why we're doing this and the purpose.

That's right. We came up with the idea during the first COVID lockdown that was truly a lockdown. None of the technicians, comfort advisors, service managers, field supervisors were permitted inside the building for the most part. So we weren't doing any in-person meetings and very few meetings online. So the idea was to just find a

way to connect with the people who are co-workers here but weren't necessarily in the building

hanging out with us like we usually do. So let's start with the basics then. The who, what, when,

where, and why perhaps. So let's start with the who.. The who, what, when, where, and why wraps.

So let's start with the who. Who are we looking for? Well, the audience here is really going to be the home services industry.

So this podcast is dedicated to plumbers, HVAC techs, electricians, anybody who places themselves on a day-to-day basis in front of a customer who has a need

and you have the solution for. And so that's really the motivational audience that we're looking

for. And what we want to do then is talk about how we can actually improve them and motivate them.

That kind of brings us to the why. And the why, the why of this podcast is really about

why are we doing this? What is, what is the

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