One of the best things that we did was we created what we called the ramping Bible inside of our company.

It's about 35 different pages long as Google document.

And we give it to every single new employee we give.

And it teaches them everything about my background story, all the podcasts I've been on.

And then it teaches them about what does our company do, who our client avatar is.

And then it teaches them about some of these stuff I'm talking about on here you know client avatars customer acquisition split testing lead generation client fulfillment and so

I kind of create this like army of little ruffies which if you're listening to this you're

probably that's terrifying and you just met me but I create this little army of people that are

thinking and acting and talking just like me and the only way you can really truly do that without, once again, increasing your overhead,

increasing amount of time it takes a ramp of customer is having your hiring process really systemized.

And we've done that really well.

Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs

and experts in various fields,

like marketing, sales, hiring, and leadership to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Welcome back to the Home Service expert.

My name is Tommy Mello.

Got a very special guest, Ravi Abu Vala.

He's an expert at Facebook advertising lead generation, B&B digital marketing, virtual assistance.

He's based out of Miami, Florida at this point.

He just got moved back there from California.

And his company is scaling with systems.

...