Unlocking Profit Through Exceptional Customer Service A Deep Dive with Adam Toporek

Jake and Gino Real Estate Entrepreneurs

Jake & Gino

Buyingapartmentbuildings, Investingsmart, Multifamilyrealestateinvesting, Business, Smartinvesting, Jakeandgino, Apartmentinvesting, Investing, Commercialrealestateinvesting, Makingmoney, Buyingrealestate, Realestateinvestment, Wheelbarrowprofits, Realestateinvesting, Cashflow

5 • 831 Ratings

🗓️ 13 July 2023

⏱️ 49 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In this insightful episode, hosts Jake and Gino sit down with Adam Toporek, a customer service expert, author, and consultant. Adam shares fascinating stories from his childhood, painting a picture of his journey to becoming a customer service expert. Drawing on his book, "Be Your Customer's Hero," Adam provides valuable insights on managing the customer experience and underlines the crucial role of effective customer service in boosting profits. Connect with Adam through his website or LinkedIn and Instagram (@AdamToporukCX) to continue the conversation. Don't miss this chance to learn from a pro about improving your customer service and consequently, your profits. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors) 👉https://jakeandgino.com/apply About Jake & Gino Jake & Gino are multifamily investors, operators, and mentors who have created a vertically integrated real estate company. They control over $250M in assets under management. They have created the Jake & Gino Premier Multifamily Community to teach others a simple three-step framework for investing in multifamily real estate. Connect with Jake & Gino on the social media platform you are most active on: https://jakeandgino.com/link-tree/ #CustomerServiceExcellence #AdamToporek #BeYourCustomersHero #EntrepreneurshipTips

Transcript

Click on a timestamp to play from that location

0:00.0	Hello, everybody. This is Jake Stensato.
0:09.0	I host of Jake and Gino podcast here with my co-host, the multi-family mentor, the coach of
0:12.1	chef, the father, six, the bestselling author, the G-dadi, the needy one.
0:16.5	Gino Barbero, Gina, how's it going?
0:18.2	Jake, I'm doing good. I would ask you how you're doing, but my question limit with you is like two.
0:23.0	I've already asked you six questions this morning.
0:24.8	So I'm not going to ask you how you're doing.
0:26.3	I'm going to tell you you look really good today.
0:27.9	The green pops, you look like an Irishman.
0:30.5	You're looking for that pot of gold.
0:32.2	And I'm ready to go today. This is going to be a fun podcast because this is all about customer service, customer experience,
0:39.2	and you want to be the Chick-flav-Ave Apartments.
0:41.3	So I think with this author's book, I think we're going to learn how to become the Chick-Flave Apartments today, Jake.
0:46.1	I'm going to be a fighting Irishman lad.
0:48.1	Here we go.
0:48.8	All right.
0:49.2	So we're making it happen today. Today's guest is the author of Be Your Customer's Hero and an internationally recognized customer experience expert, helping organizations transform their relationships with their customers through better strategy, training, and communication.
1:08.5	I hope we talk Chick-fil-A, Gino, but without further ado, our very special guest, Adam Topric, welcome the show.
1:15.9	Thanks for having me.
1:16.8	I appreciate it.
1:17.5	We're already off to the start.
1:19.6	Hopefully I had my resting bio phase.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Jake & Gino, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Jake & Gino and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.