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The Jefferson Fisher Podcast

Top Conflict Coach Shares the Key to Staying Cool Under Attack

The Jefferson Fisher Podcast

Civility Media

Education, Self-improvement, Society & Culture, Relationships

5 • 5.8K Ratings

🗓️ 28 October 2025

⏱️ 19 minutes

🧾️ Download transcript

Summary

When someone comes at you with anger, judgment, or blame, it’s easy to take the bait. But real confidence shows up in your ability to stay calm when others lose control. In this episode, I break down how to regulate yourself when you’re under attack — the exact mental shift that stops defensiveness in its tracks. You’ll learn the “observe, don’t absorb” rule, simple breathing and grounding tools, and the one mindset that helps you stay cool no matter who’s trying to push your buttons. Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Fabric by Gerber Life: Apply in minutes at https://meetfabric.com/JEFFERSON BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my new book, The Next Conversation, or listen to the full audiobook today. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

The key to handling conflict is not what you say. It is what you observe. In today's episode,

0:07.5

I'm going to teach you exactly what I teach every single one of my legal clients. So if you've

0:11.4

ever wondered, what's it like to be a legal client of Jefferson? Well, today is your chance to do that.

0:16.7

Today's a lucky day. We're going to dive into how do you handle high stress conflict situations

0:21.3

and operate at a different level that you did not know was possible. This is the Jefferson

0:26.7

Fisher podcast where we talk about communication and I make a promise to you that if you subscribe

0:31.4

to this podcast, if you listen to these episodes, I'm going to make you a better communicator.

0:36.2

I'm going to ask wherever you are listening that you find the button that says subscribe and click it. It is going to make you a better communicator. I'm going to ask wherever you are listening

0:37.8

that you find the button that says subscribe and click it. It is going to take zero time that it

0:42.6

means a great deal to me and my family and it tells the platforms that what you're listening to

0:47.2

is good quality content and that is my promise to always deliver that. Thank you very much.

0:52.8

Today's episode is sponsored by Cozy Earth. Cozy Earth is a

0:56.4

product that I love and have come to love for a very long time because they are in my world,

1:01.0

in my view, the leading brand when it comes to any bamboo products, from bath sheets to

1:07.8

towels, to bedding, to clothes. cool it is light it is comfortable they're called

1:13.4

cozy earth for a reason my family and i big major cozy earth fan so if you're like me and like

1:20.6

wearing sweatpants and hoodies and big nice towels if you get out of the shower or bathtub i haven't

1:26.6

taken a bath in a very long time but maybe maybe you're somebody who listens and you go, you know what, I'm a bath person or a shower person, whichever one it is. CozyEarth is what's up, I promise you. Go to cozyEarth.com slash Jefferson. Use the code jefferson for 40% off. That's CozyEarth.com slash Jefferson, the code jefferson for 40% off all right's cozy earth.com slash Jefferson get the code. Jefferson for 40% off.

1:46.8

All right. Now, let's keep going. When we talk about difficult, high stress conflict, I'm talking

1:54.0

about not just a little bitty everyday arguments. I'm talking about something that's on your plate

1:57.9

that's coming up right now. And you go, Jefferson, I don't know how to handle this. I don't know what to do. I'm afraid I'm gonna shut down. I'm afraid I'm gonna get nervous. I'm gonna tell you exactly what I tell every single one of my clients. You ready? Number one, it is not what you say. It is not anything to do with your mouth. It has everything to do with your nervous system.

2:20.8

And the key here is instead of absorbing, you're observing. I'm going to say it again. Instead of

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