Toolkit: Give Better Feedback | from Fixable
TED Business
TED
4.0 • 1.3K Ratings
🗓️ 20 April 2026
⏱️ 35 minutes
🧾️ Download transcript
Summary
Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they break down the different kinds of workplace feedback and share common pitfalls that can keep you and your colleagues from reaching your full potential. They also offer actionable tips for delivering both praise and critique, along with advice for what to do with criticism that falls short of constructive.
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Transcript
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| 0:00.0 | Hi everyone, it's Madupa here. |
| 0:09.2 | Today we're sharing an episode of a podcast we think you'll love. |
| 0:13.3 | It's been handpicked by the TED staff, and we think that as TED business listeners, you'll come away with a fresh idea and a totally new perspective. |
| 0:22.7 | Enjoy and head to the link in the description for more. |
| 0:29.7 | Anne, when was there a time that you received particularly bad feedback? Do you recall? |
| 0:36.2 | So I recall being told at one point in my career as a CEO |
| 0:41.8 | where I was also a first time CEO that I was bad at giving presentations. |
| 0:51.9 | That's awesome. Awesome. Awesomely horrible feedback because it's not helpful, but that's awesome. |
| 0:58.0 | And there was nothing I could, you know, there was no additional specificity. |
| 1:03.9 | Yeah. |
| 1:04.2 | Clearly the data supported such a conclusion. |
| 1:08.6 | We, you know, investors were not writing checks. So clearly there was room for |
| 1:14.6 | improvement. But there was no follow up. There was no, you know, here are some dim light, |
| 1:23.7 | lights of optimism that we're seeing and what you're doing in the room. And it is my personal |
| 1:31.9 | revenge-driven passion in life to be the best speaker in any room in any moment. I love that so |
| 1:40.9 | much. |
| 1:45.6 | Hello, everyone. |
| 1:48.3 | You're listening to Fixable, a podcast from TED. |
| 1:49.3 | I'm Anne Morris. |
| 1:50.5 | And I'm Frances Fry. |
| 1:55.1 | Today we want to talk about the art and science of effective feedback. |
| 2:04.1 | This is a pretty wild topic, I think, because it is so emotionally loaded on both sides of the exchange. We hate giving it, |
... |
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