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Life Kit

Tips for dealing with conflict in the workplace

Life Kit

NPR

Business, Kids & Family, Health & Fitness, Education, Self-improvement

4.54.9K Ratings

🗓️ 12 April 2022

⏱️ 22 minutes

🧾️ Download transcript

Summary

When the discomfort of conflict arises, it can be hard to know what to do, especially in the workplace. Get the tips you need to become a conflict-resolving superhero.

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Transcript

Click on a timestamp to play from that location

0:00.0

This is NPR's life kit. I'm Diana O'Pong.

0:08.0

Conflict in general is the pits, but conflict at work is kind of the worst.

0:14.0

I mean, haven't we all wished conflict would just magically go away with a snap of a finger and never return,

0:20.0

like Thanos with his infinity stones?

0:24.0

Conflict is just a fact of life.

0:26.0

As human beings, we're going to find ourselves in conflict situations and there's no avoiding it. It's inevitable.

0:32.0

This can be one of the most confounding things that people have to deal with.

0:36.0

A new mixbag of co-workers who all bring their own backstories, superpowers, and weaknesses to the office.

0:43.0

This includes belief systems and values that can be nearly impossible to peg,

0:48.0

unless of course your professor Xavier and can read minds.

0:51.0

Welcome into my mind.

0:54.0

On top of the actual work we already have to do, we also have to deal with the little nuances that pop up,

1:02.0

like someone interrupting you in meetings, which can grow into other issues, like someone making comments about your weight.

1:08.0

And when all of those forces are at play, sometimes it can feel like you're in a superhero movie up against an entire universe of problems.

1:16.0

Since conflict is inevitable, despite our best efforts to run and hide from it,

1:21.0

and there are no infinity stones to be found and we lack the cool skill of telepathy,

1:26.0

it's important to learn how to handle conflict in a manner that won't get you fired.

1:30.0

Reducing conflict in the workplace, it's about normalizing the reality that humans are going to human.

1:38.0

But have no fear because in this episode of LifeKit, we've assembled a super team to help you improve your conflict resolution skills.

1:46.0

You're going to get the tips you need to face conflict head on, like the superhero you are.

1:55.0

At some point in your career, whether you're a newbie to the workforce or a long timer,

2:00.0

you're going to end up in conflict with a colleague or supervisor,

...

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